About Us
Reset Solutions is a local medical weight loss clinic in The Woodlands specializing in GLP-1 therapies and health optimization services. We provide high-touch, personalized care that helps patients succeed where “one-size-fits-all” programs fall short.
The Role
We’re seeking a compassionate, organized Patient Care Coordinator to be the main point of contact for our patients. You’ll support both the medical team and the patient journey by:
- Conducting in person kickoff appointments: onboarding new patients, explaining program details, and performing initial assessments including resting metabolic rate (RMR) testing and 3D body scans.
- Conducting monthly patient check-in calls to review progress, goals, and side effects.
- Acting as a liaison between patients and physicians for medical questions.
- Serving as a supportive accountability partner to keep patients engaged.
- Teaching patients how to self-administer subcutaneous injections (GLP-1 medications).
- Performing injections for patients in-office when needed.
- Scheduling appointments (consultations, monthly follow-ups, body scans, metabolic tests).
- Coordinating prescription refills with pharmacy partners.
- Documenting patient progress in the EMR and assisting with program enrollment or membership changes.
- Supporting office management: maintaining a clean, organized, and professional environment for patients and staff.
Qualifications
- Prior healthcare or patient support experience required.
- Experience with subcutaneous injections strongly preferred. (Medical assistant, LVN, EMT, or similar background ideal.)
- Strong communication skills — able to be both professional and supportive.
- Organized, detail-oriented, and comfortable with EMR/scheduling systems.
- Passion for health and wellness, and helping patients succeed.
Schedule & Pay
- In-office role (Monday–Friday, business hours).
- Competitive hourly pay based on experience.
- PTO, paid holidays, and staff discounts on services.
- Medical, dental, vision, and other benefits are available.
Why Join Reset Solutions?
Our patients often say that the personal support they receive here is what finally helped them succeed. As Patient Care Coordinator, you’ll be at the heart of that experience, guiding patients through their journey and making a real difference in their health and confidence.
Job Type: Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 14 – 28 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Why are you interested in working at a medical weight loss and wellness clinic? What relevant experience, training, or interested do you have in this field?
- When patients request medication refills, how would you ensure accuracy and timeliness?
Experience:
- medical office or patient care: 2 years (Required)
- EMR systems: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Conroe, TX 77384 (Required)
Work Location: In person