Where you fit in
- The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs.
- This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility.
- Primary responsibilities include checking in patients for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.
- This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected.
- Your exceptional skills
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- Knowledge of medical terminology preferred
- Strong listening and communication skills
- Ability to work well under pressure in a fast paced environment
- Ability to multi-task, have attention to detail, strong organization skills, and a team player.
- Written communication skills necessary for appropriate and accurate documentation.
- Demonstrates an ability to use good judgment for maintaining confidentiality.
- Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications.
Your exceptional qualifications
- One year of experience in a healthcare environment or a minimum of two years of experience in a customer service focused role.
- Experience with electronic medical records preferred.
- High school diploma or GED equivalent.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Orthopedics
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have experience using Athena Health?
Ability to Commute:
- Medford, OR (Required)
Ability to Relocate:
- Medford, OR: Relocate before starting work (Required)
Work Location: In person