About RoadRunner
At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.
Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services. Since RoadRunner's creation in 2014, we've helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We're proud that RoadRunner's industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times' Best Place to Work 2022, and Pittsburgh Inno's 2022 Fire Awards.
Our Glassdoor reviews are fantastic (3.3/5 on 283 reviews), our CEO's approval rating is 71%, and 67% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we've been expanding our teams (3.4/5 on 79 reviews) and we now have over 13K followers on LinkedIn.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
Pay: $55k - $62k per year with 5% bonus
Job Summary:
Are you a detail-oriented problem-solver with a passion for numbers and a knack for uncovering hidden insights?
The Performance Analyst role is your opportunity to dive deep into RoadRunner's financial and operational data, going beyond surface-level figures. You'll be instrumental in identifying discrepancies, spotting critical trends, and uncovering opportunities that directly impact our business results. This isn't just about reporting; it's about investigating 'why' things don't match expectations and then articulating your findings to key decision-makers across finance and operations.
You'll act as a crucial bridge, translating complex analyses into clear, actionable recommendations. If you thrive on solving puzzles with incomplete information, excel at managing multiple priorities, and possess strong communication skills to influence change, you'll make a tangible impact by driving process optimization and ensuring accountability in our waste operations. This is a dynamic role for an early-career professional eager to make a real difference through data
Primary Duties Including % of time:
- 50% - Identify and investigate customers where realized revenue/expense does not match expectation
- 15% - Issue corrective revenue adjustments as necessary
- 15% - Present billing errors identified during investigation to Billing Analysts for resolution
- 15% - Define and delegate issue-correcting tasks to other departments
- 5% - Discover and improve on inefficient processes throughout the business
% Travel required: 0
Organizational Relationship:
- Reports To: Director of Analysis
- Direct Reports: None
- Interacts with: Analysis Team, Operations, Finance, Customer Success
Skills and Experience:
- Comfort with ambiguity, ability to act without having the whole picture using sound judgment and strong decision-making skills.
- 1-3 years of experience in finance/ accounting or analysis
- Strong in depth Excel experience (SQL experience is also a plus) s
- Passionate about business results and quality, with a strong sense of accountability, metrics and ownership.
- Strategic thinker with the ability to grasp the tactical details.
- Strong verbal and written communication skills is dynamic, and can capture a group's interest and maintain it as well as the ability to facilitate meetings with diverse and sometimes conflicting points of view.
- Ability to manage multiple projects, multi-task and effectively prioritize conflicting assignments with minimal supervision.
- Ability to influence and collaborate at all levels and across all functions of the organization
- Proven ability to organize/manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs.
- Strong analytical and problem solving. Solid decision making in a timely manner.
Education:
- Bachelor's Degree required
Core Values:
- Trust - Have confidence in our team. Have integrity in your actions.
- Care personally about each other - Show compassion, empathy and open-mindedness.
- Be Passionate - Love what you do. Love what we do.
- Embrace challenge - See obstacles as opportunities to learn and grow.
- Be Humble - Stay grounded. Seek feedback. Be curious.
- Be Accountable - Take ownership. Be reliable. Be proactive.
We are excited to consider talented individuals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KA) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY)
We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application!
RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.