Principal Associate, Project Manager

Category

Process and Project Management

Experience

Principal Associate

Primary Address

Richmond, Virginia

Overview

The Principal Associate, Top of House Project Manager role supporting the Capital One Tech, Enterprise Services, Software, Business Cards & Payments, and Global Payment Network portfolio is responsible for driving strategy and execution of high priority projects for the company. In this role you will have direct ownership of critical initiatives that allow you to work with smart and passionate people to deliver results that have a direct impact on the company’s talent and business outcomes. This role will focus on leading the most challenging, cross-functional projects with a data driven approach and an eye toward innovation, simplicity, transparency, and scalability. You will work in close, trusted partnership with key stakeholders and leaders across the company, including HR and business leaders, the HRBP community, and enterprise partners.

Successful candidates will thrive in a fast-paced environment, have a passion for building and refining strategies and systems, have deep project management skills, be experienced in leveraging data to find solutions and tell a story that influences executives to outcomes, and be able to execute on work and drive work through others while balancing speed, flexibility and quality.

The role will involve:

• Leading moderate to large complex projects and programs related to our talent and people by providing strategic direction and organization

• Deploying excellent project management practices, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Designing, developing, and managing project plans while exhibiting flexibility to revise needs to meet changing requirements and leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Building relationships and collaborating with key stakeholders such as HR leaders, HRBPs, enterprise partners, and business leaders to design and ensure delivery of commitments

• Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, to provide strategic and tactical thought partnership to effectively drive project delivery while also collaborating to identify solutions that can achieve shared results

• Exhibiting outstanding influencing skills to effectively drive project / program efforts

• Providing excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for projects and autonomously prioritize work based on impact and urgency

• Ensuring projects are documented appropriately to mitigate risk and to be delivered on time

• Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team

• At least 2 years of experience in Project Management

• At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy

Preferred Qualifications:

• Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences

• Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space

• Skilled at balancing both disruption and consensus-building while driving forward complex initiatives

• Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience

• Track record of complex project management, a bias to action and extraordinary attention to detail; a PMP certification

• Impeccable judgment and ability to balance the needs of the organization, leaders and associates

• Passion for learning with a growth mindset

• Discretion in handling highly sensitive issues

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).