Product Launch Program Manager

Role can be located in Lexington, KY or Trinity, NC 

The Product Launch Program Manager has a pivotal role with End-to-End Supply Chain responsibility for the successful development, launch and End of Life management of TempurSealy (TSI) products. They are the Supply Chain ‘go-to’ for new product introduction and end-of-life management for their program families. This position represents Supply Chain Planning Team as a Core Team member on New Product Launch (NPL) projects and other various supply chain projects as assigned.  Responsibilities are split between being an active member on multiple PMO-led cross-functional NPL Core Teams as well as leading other Supply Chain projects and initiatives.  Reporting requirements include tollgate reviews, supply chain readiness reviews, Product Transition Review, weekly status reviews. This position is critical for start-up coordination with respective Suppliers, TSI manufacturing facilities and internal stakeholders.

Extensive collaboration is required with various functions to ensure an optimal supply chain set-up. In addition, frequent communication will be necessary with the PMO, Sales, Marketing, Manufacturing, Development, Product Engineering, Logistics and Finance to ensure key stakeholders are kept informed.

A successful NPL Program Manager is a natural leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.

The successful candidate will support the New Product Launch for assigned projects:

• Responsible for all supply chain planning activities associated to enable a flawless launch execution.
• Driving launch readiness in conjunction with marketing, engineering, operations, and sales teams.
• Communicating system requirements and schedules to facilitate technical readiness with cross-functional supply chain teams.
• Influencing product manufacturability, testability, and supply chain responsiveness in pursuit of high service levels and maximum flexibility.
• Providing recommendations to optimize the Supply Chain network especially with respect to total cost management, inventory management and business continuity.
• Leads the cross-functional planning team and manages the development, roll-out, and implementation of new product introduction into Operations.
• Ensures alignment of launch forecast with finance and the budget, marketing and brand leaders, and sales teams
• Proactively identifies opportunities for process improvement and cost reductions opportunities.
• Document complexity drivers of New/Unique/Difficult (NUDs)
• Owns the product End of Life process (during product transition timeline) minimizing component and finished goods obsolescence.
• Create and lead reporting and presentations cross functionally each week.
• Consolidates and standardizes input for broader communication.

The successful candidate will also have a support role in the following:

• Provide business requirements for “Business Dashboards” with Key Performance Indicators (KPIs) and support TSI capabilities to measure and report them in an accurate, timely manner e.g. sku productivity analyses.
• Support medium-to-long-term target service levels for assigned products.
• Manage relationships with suppliers, including setting expectations regarding delivery performance.
• Planning capacity and managing component readiness to ensure part availability for product launch.

Pay Range: $65,000-$95,000

Required Skills and Experience:

• 5+ years of Supply Planning experience. Previous experience in product launch management or product commercialization is a major plus.
• Demonstrated leadership capabilities, especially in building relationships and defining process within grey/nebulous areas.
• Strong ability in negotiating and influencing without authority in complex, high impact situations.
• Have excellent verbal/written communication, organization, and the ability to manage multiple projects/ timelines and effectively communicate and collaborate with various levels
• Have strong skills in project management, problem solving, process mapping.
• Maintain a high level of organization, commitment to follow through, enthusiasm and motivation.
• Strong strategic and analytical thinking, problem solving and rapid decision-making skills

Travel Required - 10% - 15%

The work environment and physical demands characteristics are representative of those an employee encounters while performing the essential duties, responsibilities, and key results of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties, responsibilities, and key results outlined herein.