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Job Description
The primary responsibilities of the Product Owner will encompass activities associated with the following high-level objectives: serve as the team’s “voice of the customer”; manage and prioritize the team’s backlog; and support the team on a day-to-day basis in their delivery of committed business value. This position will also lead a team of Product Owners with varying degrees of experience, acting as a champion of Resolution Life Agile Ways of Working and focusing on developing and growing this team of Product Owners in their craft.
Product Owner Individual Contributor Responsibilities
- Own team/product backlog, including prioritization and refinement; make trade-off decisions to maximize value.
- Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
- Set ambitious and clear strategy, develop comprehensive product vision, and translate the vision into specific feature strategies and roadmaps. Communicate strategy effectively to key stakeholders and team members.
- Act as voice of the customer; have a deep understanding of and respond to customer feedback, ensuring needs and requirements are clearly defined; ensure teamwork product meets defined acceptance criteria.
- Work as the scrum-master to facilitate all relevant agile ceremonies, including daily stand-ups, sprint planning, sprint demos, and retrospectives in an efficient and effective way.
- Monitor and review team metrics to inform decisions and increase team performance.
- Work in collaboration with other teams, business functions, and third-party vendors to agree, align, sequence and re-plan work in a dynamic, changing environment.
- Support scaled agile ceremonies that enable cross-team prioritization, dependency management, and alignment with company strategy.
- Optimize the flow of value by setting objectives and key results (OKRs) and key performance indicators (KPIs) for teams and solutions.
- Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
- Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
- Partner with Leads and peers to effectively communicate resources required to achieve defined business outcomes.
People Management and Development Responsibilities
- Direct management responsibility for a team of Product Owners.
- Develop standards, identify new approaches and train other Product Owners to ensure alignment and consistency in ways of working.
- Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
- Manage Product Owner team resource capacity and demand.
- Partner with Agile Coaches to drive adoption and maturity of Resolution Life Agile Ways of Working across the enterprise to ensure realization of business and customer value.
REQUIREMENTS: Bachelor’s degree (or foreign educational equiv.) in Computer Science, Electronics Engineering, or closely related field. Five years of progressive experience in the offered role or similar role involving Agile product management within the insurance industry, including at least two years of direct people management experience. Scrum Master and Project Management Professional (PMP) Certifications. Advanced working knowledge of complex software/product development processes; Vantage; Cobol; DB2; VSAM; Power BI; and AWS. Reporting to West Chester, PA –Telecommuting permitted from EST /CST time zones.
Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:
At Resolution Life, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.