As a member of MLB's Games and VR Quality Assurance team, your job is to help us make great baseball games. You work closely with our internal development teams, communicating issues directly to Producers, Software Engineers, Artists, and Designers.
Responsibilities
- Authentic Baseball Knowledge Application: Leverage your deep understanding of baseball rules, terminology, and culture to critically assess the accuracy and authenticity of our digital offerings
- Rigorous Testing and Analysis: Execute detailed test plans to pinpoint software defects across various aspects of our apps, including gameplay mechanics, visual fidelity, audio experience, and user interface functionality
- Comprehensive Bug Reporting: Accurately log and report identified bugs using Jira (or other designated tools). This includes providing clear, concise descriptions, precise steps for reproduction, and any relevant supporting materials such as screenshots or videos
- Effective Communication and Collaboration: Actively engage with internal development teams, providing regular updates on testing progress and findings. Participation in team meetings is expected, ensuring seamless communication and issue resolution
- Test Plan Development Support: Contribute to the creation and refinement of test plans and cases, collaborating on brainstorming test scenarios, anticipating potential issues, and ensuring comprehensive test coverage
- Diligent Verification and Regression Testing: Conduct thorough verification of bug fixes and perform regression testing to prevent the introduction of new issues while ensuring the stability of the product
- Multi-Platform Technical Proficiency: Expertly test on various platforms, including PCs, Mobile Devices, and Game Consoles. Comfortably switch between different devices and troubleshoot platform-specific challenges as needed.
Expectations
- Exceptional Attention to Detail: Possess an acute eye for detail, enabling the identification of subtle inconsistencies and errors with precision and thoroughness
- Clear and Adaptable Communication: Articulate technical issues clearly and effectively, both verbally and in writing. Tailor your communication style to resonate with diverse audiences, such as developers and producers
- Proactive Problem-Solving: Take initiative in identifying potential problems and proposing solutions. Beyond simply reporting bugs, analyze potential causes and suggest preventative measures
- Agile Adaptability: Thrive in the fast-paced and ever-evolving games industry, adapting readily to changing priorities, deadlines, and emerging technologies
- Collaborative Team Spirit: Embrace teamwork as a core value, willingly supporting colleagues, sharing knowledge, and contributing to a positive and productive team environment
- Genuine Passion for Gaming and Baseball: Demonstrate a genuine enthusiasm for video games and baseball, fueled by a desire to create exceptional gaming experiences that resonate with fans.
Qualifications and Skills
- Comprehensive knowledge of baseball rules, culture, and terminology
- Meticulous attention to detail, paired with the ability to rigorously implement test plans
- Superior written and verbal communication capabilities
- Hands-on experience with bug tracking software, preferably Jira
- Solid understanding of diverse game development disciplines, including programming, art, and design
- Ability to maintain focus and productivity within a multidisciplinary work setting
- Strong technical literacy and proficiency across VR systems, PCs, mobile devices, and game consoles
- This hourly position provides an excellent entry point into the sports and games industries and the opportunity to work on exciting baseball games for a renowned organization
Pay Rate: $20.00 per hour.
The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
California Residents: Please see our California Recruitment Privacy Policy for more details.
Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!