Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers while efficiently handling transactions. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to manage various administrative tasks effectively.
Duties
- Greet customers warmly and provide assistance with inquiries and transactions.
- Operate credit card terminals and handle payment transactions accurately.
- Maintain organized and clean checkout area as well as coffee bar.
- Process receivables and mail monthly statements.
- Responsible for office and coffee bar supply inventory and ordering.
- Provide clerical support, including filing and managing miscellaneous records.
- Answer phone calls and assist customers with their needs in a professional manner.
- Collaborate with team members to ensure a smooth workflow and excellent customer experience.
Preferred
- Proven experience in customer service or cashier roles preferred.
- Proficiency in accounting and record keeping and general computer literacy is highly desirable.
- Strong organizational skills with the ability to manage files effectively.
- Experience as a receptionist or in an administrative role is a plus.
- Familiarity with phone systems and ability to professionally communicate with customers over the phone and in person.
- Ability to work well under pressure while maintaining a positive attitude.
- Strong attention to detail and commitment to providing high-quality service.
- Bilingual Spanish speaking would be highly preferred.
Join our team as a Customer Service Associate / Cashier, where you will play a vital role in creating memorable experiences for our customers while contributing to the overall success of our business.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: 37 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person