The Regional Care Manager for Ventura and Santa Barbara, will serve ALS patients and families in a variety of areas including psychosocial support, information and referral, and advocacy surrounding health issues and benefit questions. The Regional Care Manager will guide and monitor patients and families through the progression of the illness, refer patients and families to community services, facilitate monthly support groups, serve as liaisons to ALS Clinics, and assist with the implementation of treatment recommendations made by clinic staff. Under the direction of Organizational leadership, the Care Manager will represent The ALS Network, as needed, in statewide initiatives related to mission priorities of care services, advocacy, and research.
Requirements: Currently residing in the state of California, County of Ventura (preferred) or Santa Barbara, and familiar with local resources. A bachelor's degree in a healthcare discipline, or at least 5-7 years of experience working with individuals living with significant disability or impairment. Excellent attention to detail, sensitivity to disability issues, timely data tracking and reporting.
Direct service to ALS patients, families and caregivers can be provided by phone, email, virtual meeting platforms, and in-person visits to patients’ homes.
Major Responsibilities
A. Monitor and assist ALS patients, families and caregivers in Ventura, Santa Barbara and Southeast Los Angeles in alignment with organizational protocols and productivity expectations.
Assess psychosocial needs of patients, families and caregivers, and provide appropriate counsel, information, and referrals including assistance with:
· Adjustment to diagnosis
· Coping with the challenges of the disease
· Managing the transitions of the illness
· Ongoing guidance and psychosocial support to patients and families
· Work closely with Director of Care Services for approval of equipment and direct assistance expenditures on behalf of clients
· Other administrative duties as assigned.
B. Provide information, referrals and access to equipment and services · Provide referrals to ALS Certified Centers and Clinics · Inform patients and families about ALS Network services
· Serve as an advocate for patients and families
· Facilitate or arrange/oversee support groups
· Provide information and referral to health, community and financial services
· Provide referrals to local home health agencies and other vendors for services such as respiratory, social work or occupational therapy
· Facilitate equipment acquisition to assist with mobility, safety, respiration and communication
C. Serve as an ALS Network and client liaison to the healthcare, research, and advocacy-related community
· Represent the ALS Network at ALS clinics, providing information regarding ALS Network services & events and assisting people with ALS implementing clinic recommendations at home and in the community
· Establish and foster strategic community and professional partnerships and collaborations, including designing, planning, and delivering relevant trainings
· Maintain relationships with local neurologists and other providers through outreach activities
· In collaboration with Organization Leadership, represent The ALS Network initiatives connected to local research and advocacy in areas assigned.
Pay Frequency:
- Bi weekly or Twice monthly
Job Type: Full-time
Pay: $33.00 - $38.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Santa Barbara, CA