Description
Become the Best Part of PMP Management!
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate, Four Seasons at Bakersfield, Bakersfield, CA.
Who We Are
Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:
Instagram/pmpmanage
facebook/pmpmanage
linkedin/company/pmpmanagement
Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Position Description: The Resident Service Associate provides a wide variety of administrative and staff support services. Responsible for opening and closing the facilities, assisting in administering, interpreting and enforcing: rules and regulations, policies and implementing procedures. Assist with program and event activities. Performs office work directly related to property management and general business operations of the association..
Duties & Responsibilities:
- Perform opening and closing procedures.
- Greet residents and guests as they enter the Lodge.
- Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
- Provide administrative and clerical support to the General Manager such as reports, letters/correspondence, and forms.
- Assist homeowners with sign-ups for events, activities and classes, etc.
- Answer various questions regarding facility usage and events.
- Enforce all rules, regulations and policies as established by the Board of Directors.
- Report any issues or concerns residents may have to management.
- Hourly walk through of building and recreational facilities. Observe and log maintenance issues and facility usage.
- Create flyers and sign-ups for events.
- Perform room set-ups for reserved events.
- Keep all rooms and outdoor areas neat and clean.
- Assist management in planning and organizing events and activities.
- Other duties as assigned.
Required Qualifications:
- 3-5 years administrative experience
- High School degree or Higher Preferred
- Excellent customer service
- Outstanding organizational skills
- Knowledge of Microsoft Offices application
- First Aid, CPR, AED (upon hiring)
Requirements
Must be flexible to working a schedule that can include weekdays and weekends
Must be flexible to working a night shift