We are looking for a Retail Sales Representative to provide excellent customer service for our business. Previous knowledge of batteries and their applications is not required, as this will be covered during the training process. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. In this role, you will greet and direct customers, provide accurate information about product features, pricing, and after-sales services, and answer customer questions about specific products or services. You will also conduct price and feature comparisons to facilitate purchasing, cross-sell products, and ensure that racks are fully stocked. Additionally, you will manage returns of merchandise, coordinate with the Retail Sales Representatives team to provide excellent customer service during peak times, inform customers about discounts and special offers, and provide customer feedback to the Store Manager. Staying up-to-date with new products and services will also be essential.
To succeed in this role, you should have proven work experience as a Retail Sales Representative, Sales Associate, or in a similar role. An understanding of the retail sales process, familiarity with consumer behavior principles, and knowledge of inventory stocking procedures are important. Basic math skills, excellent communication skills, and the ability to build trusting relationships are crucial, along with the ability to perform well in fast-paced environments and the flexibility to work various shifts. A high school degree is required.
Ultimately, your positive attitude and desire to promptly resolve potential customer issues or complaints will help ensure that customers leave our store satisfied.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
Work Location: In person