SUMMARY:
The Retail Sales Associate is responsible for the overall customer experience by developing professional relationships with customers, providing knowledgeable solutions for our customer's wireless needs, and providing world-class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits. At Cricket Wireless, we provide hands-on training, advancement opportunities, and a Have Fun work environment!
DUTIES AND RESPONSIBILITIES:
- Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone
- Create an outstanding customer experience
- Communicate effectively to identify the best product or service to match the needs of the customer
- Meet and exceed monthly sales goals
- Develop and maintain business relationships with new and existing customers
- Provide marketing efforts to solicit and promote new business inside and outside of the retail store
- Perform store operation procedures including opening/closing the retail location, cashier duties, completing product inventory, and maintaining a cleanliness of the shared work area
- Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships
- Troubleshoot and diagnose wireless products through Service & Repair procedures
- Assist in other tasks and duties assigned by management
Requirements:
- High school diploma or equivalent
- Excellent communication and effective problem-solving skills
- Strong organizational and time management skills
- Professionalism, energetic, and positive attitude
- Availability of flexible scheduling to include days, evenings, and weekends
- Reliable transportation
- Basic math skills
- Basic computer skills
- Bilingual in English and Spanish is REQUIRED
As a Retail Sales Associate, you will receive:
- A competitive HOURLY WAGE plus monthly COMMISSIONS & BONUSES
- Additional income opportunities through CONTEST and INCENTIVES
- Excellent career development opportunities
Job Type: Full-time/Part-time
Salary:$8.50- $12.00 /hour
Job Location:
- Brownsville, TX
Required education:
- High school or equivalent
Required languages:
- English
- Spanish
Job Types: Full-time, Part-time
Pay: $9.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Brownsville, TX 78520 (Required)
Work Location: In person