Store Manager – Factory Direct Mattress (OKC Area)
Full-Time | Independent Role | Competitive Pay + Monthly Bonus Potential
About Us:
Factory Direct Mattress is a locally owned family business built on honesty, value, and customer-first service. We believe everyone deserves great sleep — without gimmicks, pushy sales tactics, or inflated prices. As we expand in the OKC area, we’re looking for someone who shares our values and wants to grow with us.
This is more than a sales job — it’s a chance to educate, serve, and be part of something meaningful.
What We Stand For:
Customer service is our top priority. You’ll help customers make informed decisions by teaching them about mattress quality and exposing the shady sales tactics used by many competitors. No high-pressure pitches. No commissions. Just honest guidance — and great pay for great service.
The Role:
You’ll be the friendly face of our Edmond store, managing all day-to-day operations independently (with full training and support). From greeting customers to coordinating deliveries, you’ll keep things running smoothly and make sure every guest feels confident in their purchase.
Your Key Responsibilities:
- Welcome customers, ask thoughtful questions, and match them with the best product for their needs
- Educate shoppers on mattress construction, pricing models, and how we do things differently
- Close sales in a low-pressure, consultative style
- Maintain a clean, organized, and inviting store environment
- Handle phone and online inquiries professionally
- Coordinate deliveries and pickups with precision
- Manage inventory and communicate supply needs
- Open/close the store, process transactions, and maintain records
- Represent our brand with integrity and warmth
What You Bring:
- 2+ years in retail, customer service, or sales (mattress/furniture experience is a plus)
- A self-motivated, friendly, and trustworthy personality
- Confidence working solo and managing all aspects of a retail location
- Strong communication and problem-solving skills
- Basic computer and point-of-sale experience
- Ability to lift and move mattresses occasionally (team lifting available)
Why You'll Love Working Here:
- Full-time hours with independence and low stress
- Excellent pay + bonus opportunities (no commissions)
- Simple, honest sales process customers appreciate
- Employee discounts on bedding and furniture
- Supportive ownership and clear training
- Opportunity to grow with us as we expand
Sound Like a Good Fit?
If you're dependable, people-focused, and ready to help the OKC community sleep better, we’d love to hear from you.
Job Type: Full-time
Pay: $35,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person