Job Details
Revenue Cycle Representative IJob Description
Job Summary
Responsible for the follow-up with all third-party payers, patients, and other departments related to outstanding account balances, payment discrepancies, and executing resolution.
Essential Functions
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Contact payers regarding unpaid or denied accounts.
- Contact third-party payers, hospital departments, and patients to obtain information required for
account resolution, i.e., unpaid, denied accounts, payment variances, etc.
- Resolve claim edits with internal departments.
- Update and reconcile adjustments as necessary.
- Analyze and research payment discrepancies. Determine and execute appropriate action for
resolution.
- Contacts payers regarding unpaid accounts within designated timeframes.
- Maintains understanding of various third-party insurance carriers and regulatory requirements as
related to receiving full and proper payments.
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Maintains productivity and quality requirements as defined by departmental policy.
- Demonstrated ability to work independently with minimal supervision.
- Reviews correspondence and takes appropriate action to expedite resolution of outstanding
receivables with established quality/time standards.
Competencies (Knowledge, Skills, and Abilities Required):
Epic Proficient
Commercial and Multiplan Payer Knowledge
Education:
High School Diploma/GED required
Associates' or Bachelors
Work Shift
Workday Day (United States of America)Worker Sub Type
RegularPrimary Location Address
601 Walnut Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.