Description
Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 – $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we’re seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you’ll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.
Key Responsibilities:
- Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
- Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
- Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
- Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
- Accurately document notes, communications, and incidents in our care coordination system.
- Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
- Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
- Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
- Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
- Support daily staffing operations and contribute to a team culture focused on compassion and growth.
- Perform additional administrative and scheduling tasks as assigned by management.
What We’re Looking For:
- Experience in Scheduling / Staffing. (Preferred 1 year)
- Fluency in Spanish and English (Preferred)
- Proficiency in using CRM or care coordination software systems
- Strong problem-solving skills with a calm and empathetic communication style
- Ability to work independently, take initiative, and stay focused under pressure
- Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail
- Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home
Benefits & Compensation:
- Hourly Rate: $21.00 – $24.00 based on experience
- Schedule: Monday to Friday | 8-hour shifts
- Perks:
- 401(k) plan
- Health insurance
- Paid time off
- Paid sick time
- Supportive, growth-minded team culture
Make a meaningful impact—one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family.