Overview
The Scheduling and Communications Coordinator supports the day-to-day staffing operations across diverse event venues, including The Sound Amphitheater, concerts, standard event spaces, and AmPro activations. This role involves managing schedules, staff communications, on-site logistics support, and contributing to internal communications such as newsletters and availability tracking.
Key Responsibilities
Scheduling
- Coordinate staff schedules to align with event needs across multiple venues.
- Track and manage staff availability, shift confirmations, and travel logistics for off-site events.
- Support account managers with first-call staffing readiness and event planning.
Staff Communications
- Manage daily check-ins and serve as a primary contact for part-time staff.
- Communicate shift details, venue instructions, and updates in a timely and clear manner.
- Help develop internal newsletters and team updates to support ongoing staff engagement.
Logistics & On-Site Coordination
- Assist with planning and executing on-site logistics in collaboration with account managers and operations teams.
- Support pre-event briefings and post-event reports.
- Be available for occasional on-site support at travel-based events.
Administrative Tasks
- Help maintain accurate staff records and availability logs.
- Contribute to the onboarding process for new hires.
- Coordinate with leadership on distributing development and training communications.
Preferred Qualifications
- Bachelor’s degree preferred.
- 2+ years of experience in staffing, hospitality operations, or HR coordination.
- Strong organizational and multitasking skills in dynamic environments.
- Excellent written and verbal communication abilities.
- Proficiency with scheduling and team communication tools (e.g., Connecteam, Asana, etc.).