Hard Skills:
- Agile Methodologies: Deep understanding of Scrum and other Agile practices, with the ability to apply them effectively.
- AWS/Cloud Technologies: Proficiency in AWS/Cloud platforms and tools, essential for managing cloud-based applications.
- Project Management Tools: Experience with tools like Jira, Confluence, etc. for tracking progress and managing tasks.
- Technical Acumen: Ability to understand technical aspects of projects, facilitating better communication with development teams.
- Data Analysis: Competence in analyzing project data to drive decisions and improve processes.
Soft Skills:
- Communication: Ability to actively listen and clearly convey ideas and facilitate discussions among team members, leadership, and stakeholders.
- Leadership: Capable of guiding and motivating teams, fostering a collaborative and productive environment.
- Problem-Solving / Goal Tracking: Skilled at identifying issues and implementing effective solutions to overcome obstacles and tie-up dependencies from various business units to meet required deadlines and goals.
- Adaptability: Flexible in adjusting to changing priorities and environments, especially in a hybrid work setting.
- Conflict Resolution: Proficient in mediating disputes and fostering a harmonious team dynamic.
Position Description (Scrum Master)
As a Scrum Master, you will be responsible for guiding and coaching two Agile Squads in the effective application of Scrum practices. You will facilitate communication and collaboration between onshore and offshore resources, ensuring alignment with business goals and objectives. Your expertise in AWS technologies and applications will be crucial in managing projects hosted on AWS platforms. Our ideal candidate will be a highly motivated self-starter who loves ownership and responsibility while working in a collaborative and interdependent team environment.
Job Responsibilities
- Lead and mentor two Agile Squads, fostering a culture of continuous improvement and high performance.
- Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Collaborate with product owners and stakeholders to ensure clear communication of project goals and priorities.
- Manage onshore and offshore resources, ensuring effective collaboration and integration.
- Utilize AWS technologies to support project development and deployment.
- Monitor and report on project progress, identifying and addressing impediments to ensure timely delivery.
- Promote Agile best practices and principles across teams and the organization.
- Encourage innovation and creativity within the teams to enhance product development.
- Works with onshore and offshore teams to meet and deliver planned releases in an Agile environment
- Works with the Technical Lead and other developers to learn about design and variety of problems that can exist with current software applications and technologies
- Gains business domain knowledge/expertise and application know-how by working with business and technical teams.
- Collaborates with other Scrum Masters and Product Owners
- Provides significant contributions resolving business client questions, problems, and addressing enhancement needs.
- Uses technical knowledge, creativity, company practices, guidelines, and priorities to obtain solutions to complex problems.
- Facilitates the sizing of stories during the planning sprint, backlog grooming, or sprint planning sessions for the team.
- Develops and maintains a productive working relationship with business owners, product owners, project sponsors, vendors and key clients.
- Uses historical velocity and planned velocity to assist team with commitments.
- Involves team in identifying and removing impediments and known risks through analysis and prioritization.
- Maintains risk register and escalates where needed.
- Effectively utilizes progress indicators such as burn-down and burn-up charts.
- Utilizes the team definition of done to guide the team during their sprint commitments.
- Ensures scope, goals, milestones, budget, risk, status, change requests and critical issues are effectively communicated to the client and project team.
- Looks for opportunities to teach and mentor the team.
- Participates in setting best practices.
- Effectively facilitates retrospectives to pull actionable changes for the team.
- Conducts formal review with business sponsor at project completion to confirm acceptance and satisfaction.
- Tracks and measures client satisfaction levels and make and implement recommendations.
- Generates appropriate communication, process and educational plans for mitigating the disruption of change while facilitating identification and removal of obstacles to change.
Qualifications
- Minimum of 5 years of experience as a Scrum Master or in a similar Agile role.
- Bachelor's degree in Information Technology or related field
- Proven experience managing onshore/offshore resources.
- Excellent written and verbal communication skills
- Strong knowledge of AWS hosted applications and AWS technologies.
- Experience in Insurance Industry and Insurance products
- Excellent communication, leadership, and interpersonal skills.
- Ability to work effectively in a hybrid work environment.
- Certified Scrum Master (CSM) or equivalent Agile certification.
- Experience working within a cloud environment