Senior Lab Support Technician, Outreach Operations, First Shift

Senior Lab Support Technician, First Shift, Outreach Operations Department

UC Health is hiring a full-time Senior Lab Support Technician for the outreach operations department for first shift at University of Cincinnati Medical Center.

The Senior Lab Support Technician performs phlebotomy, pre-analytical processing of specimens, accessions, labels, and prepares specimens for transport, performs waived and moderately complex lab testing, and performs clerical support duties.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries.

Job Responsibilities

• Obtains blood specimens by venipuncture or skin puncture
• Follows proper patient identification protocols
• Follows established blood collection protocols
• Demonstrates a high level of skill (minimal can’t gets, recollects, blood culture contamination rate, etc.)
• Prioritizes workload, collects samples in a timely manner, and ensures timely transit of samples to laboratory
• Uses order monitor or collection log to ensure timely specimen collection
• Communicates to appropriate person(s) the status of any uncompleted collection
• Handles problems encountered in am appropriate manner
• Cleans and stocks phlebotomy supplies at end of shift
• Performs Pre- and Post-Analytical Processing Functions
• Collection verifies and receipt verifies specimens within expected timeframe
• Processes volume of specimens appropriate for the assigned work area
• Processes samples in a timely manner and within expected timeframe
• Distributes samples to the correct work area within established timeframe
• Follows established guidelines for centrifugation of samples
• Follows established guidelines for aliquoting and preparing samples, including those being sent to a reference lab (labeling, specimen type, volume, storage, and stabilization for transport)
• Creates and processes transport lists according to established protocols
• Performs daily, weekly, and monthly maintenance and performance checks on departmental equipment as assigned and performs other routine maintenance (housekeeping, safety, etc.) in the department
• Handles large workload or unusual working conditions without assistance
• Accounts for all work on logs to assure sample integrity and minimize lost samples. Is able to troubleshoot problems identified without assistance
• Cleanse and stocks work station at the end of the shift
• Serves as a resource to co-workers for problem resolution
• Answers phone promptly in a courteous manner, identifying oneself to the caller. Handles phone requests with a minimum of call transfers
• Coordinates the collection of blood draws ensuring efficient distribution of work
• Completes collection pool summary
• Reviews lab requisitions for completeness of information and resolves any problems identified in the appropriate manner
• Properly processes add-on and recollect requests Performs departmental filing and clerical needs
• Performs special procedures to include bleeding times and blood cultures
• Is knowledgeable in processing unusual send-out specimen, uses provided policies/procedures/guidelines
• Is knowledgeable in handling pathology specimens including frozen sections
• Issues blood products and performs quality assurance monitoring over products. Follows safety policies and procedures in all phases of specimen collection, transportation and processing
• Department procedures and policies are reviewed in a timely manner
• Mandatory continuing education modules are completed within the established time frame without individual reminders
• Technical competencies are completed within the established time frame without individual reminder
• Participates in continuing education opportunities such as the CAP competency assessment program
• Other duties as assigned. Duties could include loading analyzers, taking specimens off analyzers, entering organizing specimens for storage

Education and Experience Requirements:

• Minimum Required: High school diploma or GED 
• Preferred: Associate's degree in healthcare
• Phlebotomy certification preferred
• Minimum Required: 1 year Phlebotomy Experience

Join our team as a Senior Lab Support Technician in our outreach operations department and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.