Senior Staff AI Security Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact 

We’re looking for an experienced Senior Staff AI Security Engineer to join our team.  This person will be responsible for helping build and design solutions for LLM Model Scanning and security concerns.  

You’ll work at the intersection of application security, AI governance, and advanced ML frameworks, helping shape enterprise-level standards for safe and responsible AI adoption. 

**PLEASE NOTE**:  This role requires a minimum of 2 days per week in our San Diego, Chicago, Toronto or Montreal ServiceNow Offices.  Please do not apply if you cannot meet this requirement.  Thank you 

Core Responsibilities:

• Design, and solve cutting edge AI security problems for LLM Models built in ServiceNow within the Application Security space 
• Research emerging LLM Model threats, and methods to reduce risk for an enterprise organization 
• Creating policies, standards, and recommending enterprise level controls for reducing AI or LLM Model security risks. 
• Maintain, build, and keep services within acceptable SLA standards for reliability and operational excellence 

Qualifications

Key Requirements: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
• 12+ Years of experience as a Security Engineer 
• Strong experience having built a GenAI product and put into production 
•  Expert in Application Security Concepts & Tools (Such as SAST, DAST, SCA, OWASP Top Ten, SDLC) 
• Proficient in DevSecOps practices and concepts, such as CI/CD Pipeline Security, container security 
• Proficient in Cloud Services and Infrastructure 
• Expert in programming languages such as Python, Rust or Go, and Juypter notebooks 
• Proficient in ML frameworks such as PyTorch, TensorFlow, HuggingFace 
• Strong understanding of AI Governance, privacy, compliance frameworks 
• Strong understanding of AI Model development, adversarial attacks (evasion, poisoning, backdoors) of models, prompt injection, and LLM misuse 

Stretch Requirements: 

• Familiar with Jenkins 
• Experience building security scanning tools such as SAST, DAST, or SCA 
• Familiar with ServiceNow Development 
• Experienced in integrating vendor security tools into custom enterprise solutions 
• Bachelor's or Masters degree in Computer Science, Artificial intelligence, or a related field 

#SecurityJobs 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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