Smith Boys of Chautauqua Inc., a privately-owned boat dealership and service facility on Chautauqua lake in Ashville, NY is looking for a parts Manager / Service writer to join our team. This position requires the applicant to be outgoing, friendly, detailed and able to succeed in a fast-paced environment. The ideal applicant should have knowledge of marine or automotive service department procedures and familiarity of boats and related marine products.
Smith Boys is a family owned, well established boat service and sales dealership. We sell Sea Ray boats, Crownline boats, Bayliner Boats, Berkshire Pontoon boats, Malibu and Axis Ski boats as well as a wide assortment of pre-owned boats.
Work Hours: During our boating season (spring/summer/early fall) 6 days a week. late fall and winter are reduced hours.
Responsibilities of the parts clerk:
- Respond to in-person, telephone and electronic mail requests from customers for service, warranty and other marine related issues.
- Open and close work orders for customer requested service
- Parts department stocking, ordering and inventory maintenance.
- Process customer requests for summer dock rental, winter storage and service.
- Process, submit and monitor manufacturer warranty claims.
- Process, monitor and coordinate manufacturer service bulletins and recall service directives.
Skills and Qualifications Desired:
- Knowledge of Windows based computers and software.
- Microsoft office (Word, Excel, Outlook)
- Operation of general office equipment
- Multi-tasking (ability to manage multiple assignments simultaneously)
- Prioritization, and the ability to adjust work as the need arises.
- Boats and marine environment knowledge would be very helpful.
- Knowledge of automotive or marine service department operations.
Benefits:
- Paid vacations & holidays
- Simple IRA with company matching contributions
- Health Care Plan
Salary:
This is a full-time position. The rate of pay is dependent upon the level of experience, education and knowledge the applicant has.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Ability to Commute:
- Ashville, NY 14710 (Required)
Work Location: In person