As a Home Service Technician Trainee, you will make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems. As you will be the main point of contact between the company and our customers, you will also maintain a professional and friendly image and serve as an advocate for the company and our brand.
Your specific duties in this role will include:
- Assessing customers' equipment and service needs
- Troubleshooting and repairing residential AC equipment, heating, and other equipment
- Identifying revenue-generating opportunities, making recommendations to customers, and closing any sales that can be immediately performed
- Performing efficiency tests on all combustion related installations
- Preparing accurate daily paperwork
- Communicating with Dispatcher and Service departments
- Utilizing all applicable safety equipment and personal protective equipment (PPE)
- Maintaining a clean and neat service van and properly accounting for assigned tools and parts inventory
The pay rate for an experienced Service Technician Trainee is from $22-$36 per hour.
Requirements:
As a Home Service Technician Trainee, you will combine technical expertise with a personable, approachable, and helpful personality. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service.
Specific qualifications for the role include:
- Prior experience servicing residential Air Conditioning and Heating equipment
- Valid driver's license and ability to meet the company's motor vehicle policy
- Willingness to expand your technical and repair knowledge
- Willingness to obtain new licenses and commitment to professional growth
- Ability to support our company brand as an advocate
- Professional licenses, a plus
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace