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About the Role
Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback.
Benefits: We have a fresh brew of benefits perfect for you.
- Best in Class Training & Continuous Learning
- Flexible Schedule
- Advancement Opportunities
- Tuition Benefits
- Comprehensive Benefits for full-time
- Team Member Referral Program
- Recognition Program
- Slip Resistant Shoes Programs
- Community & Charitable Involvement
Job Responsibilities:
- Perform all team member duties.
- Lead and support daily restaurant operations, ensuring food safety, brand standards, and guest satisfaction.
- Communicate shift goals, delegate tasks, and manage team deployment for smooth workflow.
- Coach, train, and provide feedback to team members throughout the shift.
- Handle customer service issues, resolve conflicts, and maintain a positive dining experience.
- Oversee inventory, cash handling, and adherence to safety and company policies.
- Coordinate with incoming shift leaders to ensure seamless transitions.
- Monitor regulatory and policy compliance.
Skills:
- Strong communication skills and basic computer proficiency
- Prior leadership or supervisory experience in retail, restaurant, or hospitality (preferred)
- Team-oriented, punctual, and adaptable in fast-paced environments
- Customer-focused with the ability to coach, train, and motivate others
- Skilled in problem-solving and upholding company standards
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Job Type: Full-time
Pay: $14.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
People with a criminal record are encouraged to apply
Application Question(s):
- Are you available to work nights, weekends and holidays?
Experience:
- Shift management: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Tallahassee, FL 32304 (Required)
Work Location: In person