Solutions Engineer I

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

We are looking for a Solutions Engineer in North America to join our high-caliber Sales Org! As a Solutions Engineer, you partner with our Account Executives, collaborate with Product, cross-functionally work with Engineering & Customer Success to drive Sales cycles with existing & future customers. The ideal Sales Engineering candidate brings a strong SaaS technical foundation paired with sharp Sales competencies needed for revenue generation.

Important: This is a hybrid role. Core in-office days in our NYC (Tribeca) co-working space are Tuesdays-Thursdays, and it is expected that team members will be in the office at least 2 days per week during core days.

What you'll be doing

• Driving technical discovery to align prospect goals with the Staffbase solution
• Work with paired Account Executives to collaborate, build and deliver engaging value presentations to prospects
• Identifying use cases, building & communicating value through deep dive product evaluations
• Lead technical evaluation of the Staffbase platform with customer technical experts, navigating through their policies, limitations & techstack to ensure ‘fit’
• Positioning the Staffbase solution in its best light when crafting RFP responses by leveraging thorough knowledge of the platform’s capabilities & limitations
• Staying current with the evolving Employee Experience landscape, competitive intelligence & changing needs of organizations

What you need to be successful

• Bachelors or Masters Degree in Computer Science, Information Systems, Business, or similar
• 2 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
• Business fluency in English is required
• Strong interest (and ideally experience) in the Digital workplace, Communication and/or Employee Experience verticals
• Excellent communication skills (verbal, written, presentations) with a focus on simplifying complex narratives through the art of storytelling
• Understanding of web development methodologies, REST APIs, User Authentication protocols (SAML, OIDC) as well as a high-level understanding of SDKs
• You enjoy communicating and working with customers directly
• You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people

What you'll get

• Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan) 
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608 
• Growth Budget - all employees get a yearly budget for external training of $1100 
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
• Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
• Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteer Day - you’ll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $94,000 - $110,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).