Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Please Note: This position will include supporting our US Federal/Public Sector customers.
“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
We are hiring a Staff Cloud Network Engineer to join our Cloud Network Engineering team. You will design, automate, and engineer secure, scalable, and production-grade network infrastructure across Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).
This is a hands-on engineering role focused on continuously improving how we deliver and operate cloud networking. You’ll collaborate with Systems Engineering, Security Engineering, and Platform teams to build resilient, compliant, and automated network solutions that meet the needs of regulated, large-scale cloud environments.
What you get to do in this role:
Design & Engineering
- Design secure, scalable, and resilient cloud network architectures across Azure, AWS, and Google Cloud Platform (GCP)
- Engineer robust solutions for cloud networking services, including VNETs/VPCs, private connectivity (ExpressRoute, Direct Connect, Interconnect), DNS, UDR, and Load balancing
- Evaluate and continuously improve network patterns, design methodologies, and deployment strategies in line with evolving cloud capabilities and organizational needs
Automation & Delivery
- Automate network provisioning using:
- Terraform (multi-cloud support)
- Ansible
- Git (version control system)
- CI/CD pipelines (e.g., GitLab)
- Design and develop reusable templates and scalable Infrastructure-as-Code (IaC) modules to enable consistent, reliable, and repeatable network deployments across multi-cloud environments.
Security & Compliance
- Apply cloud-native and third-party network security controls:
- NSGs, Security Groups, ACLs, segmentation strategies
- Integrations with Palo Alto, Fortinet, F5, and NGINX
- Work closely with Security Engineering to support isolation, inspection, and compliance standards
Collaboration
- Partner with Systems Engineering, Security, and Platform teams to align network engineering with application, platform, and security goals
- Contribute to the development and maintenance of internal standards, design reviews, documentation, and tooling improvements
Qualifications
To be successful in this role you have:
- 6+ years of experience in cloud network engineering, automation, or infrastructure roles
- Proven hands-on expertise in designing and managing network architectures across Azure, AWS, and Google Cloud Platform (GCP)
- Advanced proficiency in Terraform and Ansible for automated infrastructure provisioning and configuration management.
- Strong understanding of core networking concepts, including Routing, NAT, VPNs, DNS, firewalls, and traffic management
- Experience with CI/CD workflows, preferably using GitLab Pipeline and Git commands.
- Scripting proficiency in Python and JavaScript
- Familiarity with integrating and managing security appliances (Palo Alto, Fortinet, F5, NGINX)
- Bachelor’s degree in Computer Science, Engineering, or a related field
Technical Stack
- Cloud Platforms: Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP)
- Networking Services: VNETs, VPCs, Transit Gateway, Virtual WAN, Private Link, ExpressRoute, Direct Connect, Cloud Interconnect, Service Endpoints, Route Tables, Load Balancers
- Security Technologies: Network Security Groups (NSGs), Security Groups, ACLs, Palo Alto, Fortinet, F5, NGINX
- Infrastructure as Code: Terraform (multi-cloud), Ansible
- CI/CD Tooling: Git, GitLab pipelines
- Scripting Languages: Python, JavaScript
- Operating Systems: Linux
GCS-23
For positions in this location, we offer a base pay of $129,300 - $226,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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