The Store Manager position requires an individual who is:
- Sales and Customer Service Oriented
- Goal & Deadline Driven
- Professional, Friendly, Diplomatic, and Proactive
- Motivator, Coach, and Delegator
- Organized and Detail Oriented, yet Creative
- Excellent Communicator
- Computer Literate –NetSuite, Microsoft Excel and Word, email
- Physically Able to Move Light Furniture, Boxes, and Merchandise
Responsibilities Include:
- Assist in opening the new location by handling staff recruitment, training, visual merchandising, and any additional projects that arise.
- Creating and fostering a customer service environment that models the vision and values of the company; Training, coaching, and role playing with staff to ensure Customer Service standards are met
- Monitoring Sales & Payroll Target Daily, along with other metrics; Developing Daily Sales Plans to meet targets
- Supervising Assistant Manager, sales staff, and contract workers
- Motivating sales staff to reach or exceed store sales goals and visual merchandising standards
- Hiring, training, coaching, and scheduling sales staff to meet the needs of the business; monitoring sales to payroll ratio and scheduling to payroll budget; Completing Bi-Weekly Payroll
- Developing and maintaining merchandise displays, signage, and cleanliness, stock levels, and overall store appearance; Working with the Corporate Visual Manager and Regional Manager on a regular basis to ensure that visual standards are being met
- Oversee inventory control, stock replenishment, and ensure accurate product levels
- Evaluating sell through and effectiveness of displays in terms of sales dollars and ease of access
- Enforcing store policies with customers and employees
- Communicating all store needs to Regional Manager through weekly meetings and ad hoc discussions
- Monitoring and communicating with store merchants on a frequent basis regarding sales and visual presentation of their booths
- Planning and executing Special Events in the store