As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
You will be part of
Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well:
Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
401k program with 6% company match
Personal time off and company-paid holidays
Opportunities for career growth and competitive salary commensurate with experience
Paid training
Boot allowance
Company mentoring program
Tuition reimbursement for job-related continued education
Referral Program
You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business Purpose of the position
Inside Sales position selling equipment for manufacturer in a Business to Business environment. Embody Core Purpose to “Win Together to Exceed Customer Expectations” Provide a high level of support to strategic accounts to support business unit growth objectives. Main tasks and responsibilities
Work directly (on-site) with key customer account to manage delivery expectations
Local travel on routine basis (approx. 15% or less) to manage key account relationship
Quotes prices and accurately prepares sales order for processing
Estimates date of delivery to customer, based on knowledge of WALTCO's production and delivery schedules
Receives incoming calls including but not exclusive to gate orders, warranty questions, quotes, distributor information, and traffic/freight
Builds relationships by responding to questions, problems, and needs of customers within assigned territory
Proactive account management, increase customer service ratings within assigned territory
Works closely with factory to monitor & manage customer orders
Carries out responsibilities and duties in a consistent, mature, ethical, and professional manner at all times
Maintain confidential data in a responsible manner as directed
Support Outside Sales Team by being easy to work with, and following a customer need all the way through to satisfaction
Working knowledge of business related computer systems, pc skills, including Google Docs, Windows, Microsoft Office, and Internet
Performs order audits against Concept and SAP to verify accuracy
Any other tasks that Sales Support Manager deems necessary for the position What you’ll need to succeed
Education:
Associate’s degree or equivalent from a two-year college or technical school
Working experience:
2-3 years' related experience and/or training
Skills and competencies:
Excellent interpersonal, verbal, and written communication
Strong presentation skills
Organized, detail-oriented with the ability to multitask, prioritize, and respond quickly
Strong desire to learn & grow/ask good questions
Humility to admit mistakes and accept coaching
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Skills to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Knowledge to calculate figures and amounts such as discounts, interest, commissions, proportions, & percentages
Understanding to apply concepts of basic algebra and geometry
Persistence to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Excel in Core Values of Prioritization, Positivity, Proactivity, Process, & Persuasion
Support Safety First Culture Interested to join?
If you are excited about this opportunity, please submit your Resume/CV today for consideration!
HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
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#LI-ONSITE
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com