TDI-Program Specialist I

Do you have a passion for public state service and enjoy making a difference?  Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if you’re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers’ compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. 

Benefits of working at TDI:

·       Flexible work schedules.

·       Work-life-balance.

·       96 hours of accrued vacation a year.

·       96 hours of accrued sick leave a year.

·       20+ holidays every year.

·       Career advancement opportunities.

·       Free parking.

·       401(k) and 457 Programs.

·       State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).

·       Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).

·       Optional benefits like dental, vision, life insurance, and many more.

·       Qualified employer for the Federal Public Service Loan Forgiveness Program. 

Before you apply:

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Program Specialist (Program Specialist I) 

This position performs (journey-level) administrative support and technical program assistance work. Work involves managing workflow and documents, communicating information, assisting with travel activities and schedules, and performing administrative tasks. May provide training and guidance to others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

 This position:

·       Assists with auditing travel vouchers, including researching and addressing inquiries and providing technical assistance over state travel regulations and processes.

·       Reconciliation of Sircon time and expense reports.

·       Performs administrative tasks to support day-to-day operations.

·       Maintains personnel files ensures all areas are current and updated with Human Resources (HR).

·       Communicates information regarding administrative matters to team lead and staff.

·       Performs other duties as assigned.

Program Specialist (Program Specialist I)

This position performs (journey-level) administrative support and technical program assistance work. Work involves managing workflow and documents, communicating information, assisting with travel activities and schedules, and performing administrative tasks. May provide training and guidance to others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

This position:

·       Assists with auditing travel vouchers, including researching and addressing inquiries and providing technical assistance over state travel regulations and processes.

·       Reconciliation of Sircon time and expense reports.

·       Performs administrative tasks to support day-to-day operations.

·       Maintains personnel files ensures all areas are current and updated with Human Resources (HR).

·       Communicates information regarding administrative matters to team lead and staff.

·       Performs other duties as assigned.

This position requires: 

Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred.

One year of experience in office administration or in a field relative to the assignment. 

Note: Education and experience relevant to the position may be substituted for one another on a year-for-year basis. 

Preferences for this position include: 

·       Experience in auditing and processing State of Texas expenditure and travel vouchers is preferred.

·       This position requires demonstrated knowledge of:

·       State laws, rules, procedures, and regulations relevant to job requirements.

·       Office practices and administrative procedures.

·       Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques and procedures. 

This position requires demonstrated skill in:

·       Problem solving and critical thinking.

·       Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

·       Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

·       Managing multiple tasks.

·       Prioritizing competing assignments.

·       Communicating information professionally and effectively, both verbally and in writing, with agency staff and general public.

This position requires the demonstrated ability to:

·       Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

·       Maintain the confidentiality of sensitive information.

·       Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

·       Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

·       Work both independently and as a team player.

·       Make decisions in accordance with procedures.

·       Organize, prioritize, coordinate, and manage multiple tasks in order to meet established timelines.

·       Take personal responsibility for completing assigned tasks timely.

·       Understand and carry out instructions.

·       Establish and maintain professional and harmonious working relationships with all levels of agency staff and general public.

·       Work independently or in a team.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

OS, 641X, PERS, 86MO

Click or copy and paste the following link into your browser to access Military Crosswalk information: 

Military Crosswalk for Occupational Category - Program Management

 How to apply:

All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information.

 Submitted through Work in Texas:

Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.