Description
Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Part Time Manager/ Team Lead to oversee our location. As the LSA, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment with the help of your Store Manager and management team.
Responsibilities:
- Works directly under the Store Manager and Assistant Manager
- Responsible for opening and closing store procedures
- Responsible for performing SM and ASM duties in their absence
- Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques.
- Supervise team of retail sales associates
- Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
- Adjust daily agenda for shift personnel to ensure optimal efficiency
- Learn the products and clientele to ensure superior customer service
- Track weekly results and trends for business forecasting
- Develop and implement strategies to increase sales and improve profitability.
- Assists in merchandising procedures
- Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
- Maintains store standards
Requirements
- 1+ year of management experience, preferably in a specialty store environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- Demonstrated ability to drive sales and improve profitability.
- Strong organizational skills and attention to detail.
- Ability to maintain composure under pressure
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to multi-task
- Pop-culture and trend awareness
- Passion for collectibles and toys is a plus.