Team Leader - Quick Lube Services

Take 5 Oil Change
$60,000 - $70,000 a year
Wilmington, North Carolina
Full time
2 weeks ago

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

Take 5 Oil Change is looking for Shop Manager candidates who are interested in starting their automotive career! Shop Managers ensure that all customer vehicles are serviced properly, company procedures and policies are followed, and every customer is treated with the utmost courtesy at all times. Provide exceptional customer service and technical aptitude relating to changing oil and performing minor vehicle maintenance for our customers in a fast-paced retail environment.

This description is not intended to be an all-inclusive list but rather a general description of the position. In every position, employees are expected to perform the duties and responsibilities assigned to them by their supervisors, regardless of whether such duties and responsibilities are described below. This job description is subject to change at any time, depending on each location's needs.

Requirements:

Good to Know Before You Start!

· Be prepared for early hours and working approximately 55 hours per week

· Shop Managers are the first line of defense for customer service

· Must be adaptive to change

· Basic computer skills are needed

· Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars

· You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning

· You may need to work in hot/cold weather conditions

· Always be alert and aware of your surroundings

· Must be able to lift up to fifty (50) pounds

What does a Shop Manager (SM) do?

· Recruiting, Interviewing, Onboarding

· Responsible for motivating the team, holding the team accountable, and making personnel decisions

· Check in with customers before they leave the shop to make sure they had a great experience

· Ensure crew actively provides excellent customer experience

· Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory

· Place product orders

· Understand the shop’s financials to drive results and beat budget

· Conduct quarterly employee evaluations

· Submit payroll

· Create crew schedule

· Support technicians with their duties

Compensation:

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Schedule:

Work Location: In person

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Schedule:

Work Location: In person

Apply
Other Job Recommendations:

Lube Tech/Customer Service Advisor

TJ Quick Lube, LLC
Redmond, Oregon
This job is conducted in a fast pace environment where multi-tasking skills are required. Lube technicians are required to work...
1 week ago

Lube Technician/Customer Service Advisor

TJ Quick Lube, LLC
Eugene, Oregon
This job is conducted in a fast pace environment where multi-tasking skills are required. Lube technicians are required to work...
1 week ago

Quick Lube Oil Change Technician

Sam's Car Wash & lube center, LLC
Lexington, North Carolina
  • Dental insurance
  • Employee discount
  • Health insurance...
4 weeks ago

Lube Technician - Jiffy Lube Multicare

Stonebriar Auto Services LLC
McHenry County, Illinois
$32,508 - $39,242 a year
We're seeking talented candidates for full-time and part-time Lube Technician positions at Jiffy Lube The successful candidate...
4 weeks ago

Quick Service Lube Technician

Turner Chevrolet Crosby
Crosby County, Texas
$15 - $22 an hour
Ultimately, an outstanding lube technician should be able to communicate effectively with customers and demonstrate excellent time...
4 weeks ago