The Food Service Clerk is responsible for keeping all food service cases stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department.
Essential Duties & Responsibilities
- Ensures cleanliness of food service cases, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
- Stocks food service cases; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy.
- Examines the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items.
- Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
- Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
- Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
- Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
- Prepares various food service items; includes using the appropriate ingredients and proper cooking times for product being made.
- Uses knowledge of scales and weight measures to accurately weigh and label products.
- Participates in pre-inventory preparation; includes back stock and assuring tags match products.
- Sustains a high level of product knowledge and product preparation.
- Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
- Other duties as assigned.
REQUIREMENTS
- Must maintain the highest level of customer service at all times.
- Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
- Ability to multitask and have excellent organizational skills is essential.
- Must be able to lead, support, and contribute to team goals.
- Must have basic knowledge of math, weights, and measures.
We hire friendly, knowledgeable people who are enthusiastic about healthy lifestyles. Our team members are encouraged to be themselves. Instead of memorizing scripts, they’re authentic, friendly, and fun. Happy team members naturally provide better service.