Join Our Team!
Are you talented, motivated, and ready to take on more than just a job? At Rhinebeck Bank, we don’t just offer careers—we provide opportunities for growth! We’re seeking a Universal Banker to become an integral part of our team, with excellent benefits and an environment where career advancement is encouraged.
Position Overview
As a Universal Banker, you will be responsible for delivering exceptional customer service by performing various tasks, from processing teller transactions to handling service and sales requests. You will play a vital role in bridging both teller and platform services, ensuring that customers' needs are met efficiently. Your role will require you to understand their banking needs and recommend solutions to help them achieve their financial goals.
Key Responsibilities
- Customer Transactions: Process a variety of banking transactions for customers, ensuring accuracy and timeliness.
- Sales and Service: Make outbound calls to generate sales, open accounts, and recommend the best products and services based on customer needs.
- Referral Duties: Direct customers to the appropriate departments or subsidiaries for additional services.
- Customer Relationship Management: Build and maintain strong relationships by providing timely follow-ups, answering questions, and resolving concerns. Ensure customers are satisfied with their experience at Rhinebeck Bank.
- Operational Support: Perform bank operations tasks, complete reports, and manage administrative paperwork in line with bank procedures.
- Pay Range: $19.23 - $24.00 per hour based on experience.
Requirements
- Experience: 1+ years of banking experience preferred, but we are open to candidates with a passion for learning.
- Skills: Strong interpersonal skills, a customer-first mindset, and a willingness to learn and grow.
Why Rhinebeck Bank?
Since 1860, Rhinebeck Bank has been a cornerstone of the Hudson Valley community. We pride ourselves on being personally involved in our business, our customers’ financial success, and our local charitable organizations. Our dedicated team is committed to delivering the best customer service and fostering strong community connections. Join us and become a part of something that truly makes a difference.
Equal Opportunity Employer
Rhinebeck Bank is an Equal Opportunity / Affirmative Action Employer. We do not discriminate based on race, color, religion, sex, national origin, veteran or disability status, sexual orientation, gender identity, transgender status, or any other characteristic protected by applicable law.