What is the
Henry Schein ONE
Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.
Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!
If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!
DentalPlans.com is America’s #1 direct-to-consumer marketplace for dental savings plans, and part of an exciting joint venture between two of America’s most trusted and iconic health and technology companies: Henry Schein (Nasdaq: HSIC), a Fortune-500 company for health care professionals with over $10 billion in revenue, and Internet Brands, parent of WebMD and numerous other leading web properties.
We are committed to a diverse and inclusive community within our company and offer a fun, fast-paced entrepreneurial culture where people can make a difference. We are especially proud of our exceptionally high employee satisfaction scores (which we measure in quarterly surveys) and long tenure of many of our team members.
Join us on Our mission to enable people to live healthier, happier lives, one smile at a time. We do this by providing access to quality dental care by offering affordable dental savings plans that connect consumers to quality dentists.
We are open to remote work within the United States
Job Summary:
DentalPlans.com is looking for a Universal Sales Agent to work in an inside sales role, selling and supporting various dental savings plans (DSPs). The Universal Sales Agent will handle both inbound and outbound calls, working with a diverse set of consumers to identify their needs and make recommendations for the appropriate plan. The successful candidate will be highly self-motivated and driven by sales success and performance.
Scope of Responsibilities:
Effectively probe for consumer needs and Identify the best product for each consumer and/or their family.
Drive continuous sales goal achievement and results in a high performing sales environment
Achieve/Exceed monthly sales and performance goals/KPIs.
Develop a strong relationship with consumers, connect meaningfully and communicate professionally
Educate consumers on features and benefits of the dental savings plans (DSPs) and clearly explain enrollment and renewal process
Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts
Follow a structured call flow process focused on sales and compliance.
Navigate through multiple system applications to fulfill consumer requests, research inquiries, close leads and update consumer information.
Document all call information according to standard operating procedures
Actively participates in training and coaching on an ongoing basis to improve performance
Adhere to all position and company policies, follow scripts and designated sales processes
Qualifications:
Drive continuous sales goal achievement and results in a high performing sales environment
Achieve/Exceed monthly sales and performance goals/KPIs.
Develop a strong relationship with consumers, connect meaningfully and communicate professionally
Educate consumers on features and benefits of the dental savings plans (DSPs) and clearly explain enrollment and renewal process
Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts
Follow a structured call flow process focused on sales and compliance.
Navigate through multiple system applications to fulfill consumer requests, research inquiries, close leads and update consumer information.
Document all call information according to standard operating procedures
Actively participates in training and coaching on an ongoing basis to improve performance
Adhere to all position and company policies, follow scripts and designated sales processes
Qualifications:
Required: 2-3 years of Call Center Sales experience
High-energy personality, enthusiastic, ambitious, positive attitude
Possess assertive sales orientation with a passion for helping others
Organized, detail and process oriented, customer focused, self-motivated, team player
Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
Bilingual (English and Spanish) or multilingual is a plus.
Proficient key-boarding skills and Microsoft Office desired.
Dual screen usage abilities a must!
Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods.
High-energy personality, enthusiastic, ambitious, positive attitude
Possess assertive sales orientation with a passion for helping others
Organized, detail and process oriented, customer focused, self-motivated, team player
Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
Bilingual (English and Spanish) or multilingual is a plus.
Proficient key-boarding skills and Microsoft Office desired.
Dual screen usage abilities a must!
Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people.
- A career in the healthcare technology industry, with the ability to grow and realize your full potential.
- Competitive compensation.
- Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
- Benefits may vary by location or status.
Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.