University Museums Coordinator
Specific Duties & Responsibilities
Gift Shop Coverage (EML and HM)
- Open and close museum for visitors.
- Greet and interact with visitors.
- Process transactions and track ticket sales and gift shop purchases.
- Assist with program logistics, including parking, setting up/breaking down tables, etc.
- Notify Curator/Registrar of any problems with house or collections.
- Perform general office duties.
- Basic maintenance and troubleshooting.
Security Desk Coverage (EML only)
- Open and close museum.
- Monitor security cameras during public tours.
- Make regular rounds of the museum space and outside grounds.
- Notify Facilities Coordinator of any problems with house or grounds.
- Assist with large crowds, including following large tours through house.
- Assist with program logistics, including parking, setting up/breaking down tables, etc.
Additional Information
- The hired individual will not have a regular schedule and may be called to fill in for absent staff with less than a day’s notice. It is expected that the individual will be available, as-needed, Fri-Sun and occasional weekdays.
- Strong customer-service skills and a commitment to client satisfaction.
- The ability to maintain a professional, polished presence and demonstrate courtesy, tact, and diplomacy in all interactions.
- Excellent written and verbal communication.
Minimum Qualifications
- High School Diploma/GED, with Bachelor's Degree preferred.
- Demonstrated customer service skills and general computer skills. One year experience preferred.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- One year of Museum and retail experience.
- Knowledge of POS systems- a plus.
Physical Requitements
- Ability to lift, push and pull up to 35 lbs.
- Ability to use stairs
Job Posting Title (Working Title): University Museums Coordinator
Role/Level/Range: ATO 37.5/01/OA
Starting Salary Range: $15.00 - $19.20 HRLY (Commensurate w/exp.)
Employee group: Casual / On Call
Schedule: Varies
FLSA Status: Non-Exempt
Location: Homewood Campus
Department name: Historic Houses
Personnel area: Libraries
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.