POSITION SUMMARY
The General Manager plans, organizes, directs and controls all distribution and sales operations for the Division. Manages sales, profits and assets to ensure total customer satisfaction, maximization of EVA and creation of shareholder value. Recommends strategic business goals and action plans.
JOB RESPONSIBILITIES
- Own the P&L for automation integration services—lead financial planning, forecasting, pricing, and margin delivery.
- Design, develop, and deliver end-to-end warehouse automation solutions incorporating Pyramid WES as the orchestration layer.
- Lead cross-functional teams: engineering, delivery, project management, field services, presales, and post-sales support.
- Build and sustain a profitable pipeline: drive sales with customers (3PLs, e‑commerce, retail, manufacturing).
- Manage subcontractors, sourcing strategies, and vendor partnerships (e.g., conveyors, robotics, PLCs).
- Ensure on-time, on-budget projects meeting safety, quality, and uptime standards.
- Launch recruiting, training, and performance development for a scalable delivery organization.
QUALIFICATIONS / REQUIREMENTS
- 10+ years in warehouse automation, system integration, or intralogistics.
- 8+ years in a leadership role.
- Routine travel either locally, nationally and or internationally may be required.
- Hands-on experience integrating Warehouse Execution Systems (WES)—ideally Pyramid WES or equivalent.
- P&L ownership managing $10M–$100M+ services lines.
- Track record delivering turnkey projects: conveyors, robotics (AGV/AMR), ASRS, PLC/SCADA, WMS/WES/WCS interfaces.
- Strong financial fluency: margins, risk management, budgeting, forecast accuracy.
- Leadership presence: build, coach, and inspire diverse technical and project teams.
- Presales & commercial acumen: from scoping to RFPs and solution-based selling.
- Comfort with ambiguity; entrepreneurial mindset building a new business line.
#LI-RC2
PHYSICAL ASPECTS / WORK ENVIRONMENT
• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment is usually low/moderate.
Pyramid designs and implements automation software and controls packages for fulfillment centers within the Supply Chain Industry. We specialize in Warehouse Execution Software (WES), Order Finishing Systems, Loop Sortation, and Put-to-Light innovation. For over twenty years, Pyramid has provided increased throughput rates and full-system visibility to the biggest names in the e-commerce and retail industries.
Pyramid is part of Matthews Automation Solutions, a division of Matthews International. Together with our sister brands in the Matthews portfolio, we deliver streamlined, automated order fulfillment solutions that boost material handling productivity, accuracy, and cost efficiency throughout the supply chain.
pyramidcontrols.com
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
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