Summary/Objective
The New Orleans Area Habitat for Humanity (NOAHH) ReStore sells donated building materials and home furnishings to the public at discount prices. Its inventory comes from many sources: individuals, corporations, and other partner organizations. Proceeds from ReStore sales support NOAHH?s work serving families in the Greater New Orleans area. The Warehouse and Sales Associate will unload, process, price, and sell donated building materials, furniture, and appliances. The Warehouse and Sales Associate is responsible for professionally interfacing with our business and residential donors, volunteers, and customers.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Describe the key duties and responsibilities of the position below:
? Interface with donors, customers, and volunteers in an efficient, professional, and friendly manner
? Safely move, load, and unload, material.
? Provide donation receipts.
? Manage the polite refusal of donations, as needed.
? Organize the ReStore and dock area as needed to keep it clean, safe, and appealing to customers.
? Assist customers with sales and loading material, as needed.
? Assist in the processing of donated items within the store, as needed.
? Maintain good working relationships with co-workers.
? Efficiently manage volunteers in support of our work.
? Explain to donors, customers, and volunteers New Orleans Habitat for Humanity?s mission and how the New Orleans ReStore supports it.
? Coordinate large groups of workers/volunteers to process large donations.
? Other duties assigned. Flexibility with workdays and work hours may be required.
Skills & Qualifications:
? Warehouse or retail experience preferred.
? Forklift experience preferred.
? Current valid Louisiana driver's license and meet and adhere to NOAHH?s driving/driver?s policy.
? Strong interpersonal skills.
? Knowledge of construction, carpentry, and home repair.
? Ability to work independently.
? Ability to be flexible and adapt to a variety of work situations and interruptions.
? Diligently attends to details and pursues quality in accomplishing tasks. Performs tasks with care and is thorough. Makes few if any errors.
? Communicates information clearly and concisely to ensure self, other team members, and external customers can apply it to business actions and or decisions.
? Cooperating effectively with others in order to achieve a shared goal, even when the object at the stake is of no direct personal interest.
? Builds and maintains customer satisfaction with the products and services offered by the organization.
? Earns others? trust and respect through consistent honesty and professionalism in all interactions.
? Promotes cooperation and commitment within a team to achieve goals and deliverables.
? Always performs work in a safe manner.
? Work is performed in a retail/warehouse environment and may require climbing ladders, considerable standing, bending, kneeling, and reaching in awkward and tiring positions. Must be able to lift up to 50 pounds at times.