TITLE: Warehouse Technician
The Warehouse Technician's main duties include receiving inbound shipments, documenting condition, locating and documenting location of items and preparing items for load out at
the warehouse. This role collaborates with cross-functional leaders and employees to share knowledge and improve outcomes.
ESSENTIAL FUNCTIONS:
PROBLEM-SOLVING:
The Warehouse Technician's main duties include receiving inbound shipments, documenting condition, locating and documenting location of items and preparing items for load out at
the warehouse. This role collaborates with cross-functional leaders and employees to share knowledge and improve outcomes.
ESSENTIAL FUNCTIONS:
PROBLEM-SOLVING:
- Create an environment where employees feel compelled to reduce human struggle and waste.
- Model and encourage others to highlight, track and help solve problems.
- Use the following framework for problem-solving:
- Document Current Condition
- Plan
- Do
- Check
- Act
- Use visual tools for communication of past, present and future problem solving.
- Develop others to share and test knowledge and ideas that improve the quality and speed of workflow.
PERFORMANCE:
- Provide project and customer-appropriate solutions that help us win and retain customers.
- Receive, store, pull and stage furniture in a safe and cost-effective manner.
- Manage inventory accuracy for sold order and asset management customers.
- Manage the merchandise return policy to ensure warehouse is organized and that product is documented, and
- disposition plan is carried out.
- Response times and quality of internal and external communications and deliverables must meet or exceed customer
- expectations.
- Create and Provide Visual Tools to manage workload and share progress towards goals (KPI’s).
FOCUS ON ACHIEVING CORPORATE OBJECTIVES:
- Reduce Punch Lists
- Improve Margins
- Fill the funnel
- Prepare installation for success
DEVELOPMENT OF SELF AND OTHERS:
Create an environment of continuous learning about:
- Goodmans History
- Goodmans Process
- Technology
- Product Applications
- Product Specifications
- Product Installation
- Communication and Presentation Skills
- Code Compliance
- Workplace Health and Safety
- Engagement in our Community
- Mentorship
- Sharing Knowledge
VALUES:
Model and encourage behavior that is aligned with our values:
- People- The welfare of our people is our priority.
- Connectedness – Goodmans is not isolated, we are connected the community and the planet.
- Foresight – Goodmans never stops thinking.
- Improvement – Goodmans will continually seek improvement.
- Transparency – We will be open and honest in our interactions with employees and customers.
CULTURE:
Model and encourage behavior that promotes our culture:
- Make the customer’s day better
- Inspire the community with our purpose
- Be excellent, together
- Invest in the growth of our people
- Celebrate success
- Learn from mistakes and teach others
QUALIFICATIONS AND COMPETENCIES:
QUALIFICATIONS:
Two years of experience in warehouse and inventory management, processes and procedures.
COMPETENCIES:
COMPETENCIES:
- Accountability and Consistency Communications Effectiveness and Customer Focus
- Goal Driven Initiative and Positive Attitude
- Problem Solving Professionalism
- Teamwork Training and Personal Development
- Customer Service Developing Team Members
- Process Knowledge Product Knowledge
- Project Knowledge Quality Focus
- Space Planning Time Management
If you think you have what it takes to be successful in this role, we'd love to hear from you! You can expect a unique family-oriented culture, with generous benefits and competitive pay.
Please apply via this posting, and we'll be in touch if we feel there could be a match.
EEO, AAP Employer.