Data Analytics and Reporting Manager

Join the best bank to work for in Bulgaria*

Who we are:

Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Data Analytics and Reporting Manager to join our team on our journey to success!

What you’ll do:

• Responsible for developing and governing all external and internal reports on behalf of CAFC and the Bank
• Design, develop, and maintain standardized reports, dashboards, and KPIs, preferably using Power BI
• Ensure data accuracy, consistency, and governance across all reporting outputs of the Compliance and Anti-Financial Crime division on a group level
• Own the end-to-end analytical and reporting framework for the AFC Prevention Lab, covering operational, management, regulatory, and executive reporting
• Ensure compliance with data governance, audit, and regulatory requirements
• Design and maintain scalable data models and reusable datasets for reporting and advanced analytics
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Perform data analysis to support strategic and operational decision-making
• Define data requirements, source-to-target mappings, develop and optimize SQL queries, Power BI semantic models, measures, dashboards, and analytical products that enable drill-down, trend, cohort, segmentation, and root-cause analysis
• Analyse and follow-up on fraud and AML systems to identify trends, behavioural patterns, typologies, emerging risks, control gaps, operational issues, and unusual changes in volumes or outcomes
• Perform cross-system reconciliation and issue analysis across source systems, fraud and AML platform, payment and onboarding journeys, case-management tools, and reporting layers
• Investigate data anomalies, breaks, missing or delayed feeds, inconsistent classifications, and reporting discrepancies; coordinate root-cause analysis, remediation, and follow-up actions
• Create early-warning indicators and analytical monitoring to highlight material deviations, concentration risks, recurring issues, and potential control deterioration
• Establish and maintain KPI and KRI catalogues, data dictionaries, reporting standards, dashboard governance, version control, and clear ownership for critical data elements
• Automate recurring reporting and data-quality controls where appropriate, reducing manual effort while improving timeliness, reproducibility, and auditability
• Present analytical findings as clear business insights, risk narratives where necessary

What you need to succeed:

• Strong analytical skills with a proactive approach to problem-solving
• Previous experience in business analysis and regulatory reporting in a financial or regulated environment
• Experience with data visualization and working with large, complex datasets
• High proficiency in technical writing
• Good understanding of data architecture, ETL/ELT concepts, APIs and file-based feeds, relational databases, data warehouses, and cloud data platforms
• 3-5 years of experience in data governance, data quality, and reporting standards, BI, or analytics roles
• Advanced Excel skills and high proficiency with SQL and database management
• Expertise in BI tools such as Power BI, Tableau, Looker, or similar platforms
• Experience performing self-QA on data, including reconciliation and validation checks
• Excellent presentation, storytelling, and stakeholder communication skills
• Excellent communication skills and the ability to work collaboratively with cross-functional teams
• Experience working with data analysis tools and risk management systems in banks & fintech
• Fluency in English
• Strong hands-on experience in analytical data modelling, including dimensional modelling, star schemas, fact and dimension design, semantic models, and data marts
• Advanced SQL capability, including complex joins, window functions, query optimisation, reconciliation logic, and analysis of high-volume transactional data
• Advanced Power BI capability, including data modelling, DAX, Power Query, row-level security, performance optimisation, and dashboard lifecycle management

What will be considered as advantage:

• Practical experience analysing fraud, AML, transaction monitoring, sanctions screening, KYC/KYB, payment, onboarding, or case-management data
• Ability to convert fraud and AML system outputs into trend, pattern, typology, issue, control-effectiveness, and root-cause analysis
• Experience defining KPIs, KRIs, metric logic, data dictionaries, data lineage, source-to-target mappings, and reporting controls
• Experience with data-quality frameworks, anomaly detection, data reconciliation, issue management, and remediation tracking
• Knowledge of statistical analysis, segmentation, cohort and time-series analysis, basic predictive or machine-learning concepts, and Python or another analytical programming language is an advantage
• Ability to work with sensitive and restricted data in line with information-security, privacy, audit, and regulatory requirements
• Strong ability to challenge assumptions, explain analytical limitations, and translate complex findings into concise, decision-ready recommendations

What we offer

• Take your career to the next level with real growth opportunities
• Work on exciting, meaningful projects that make an impact
• Be seen and appreciated for who you are and what you do
• Join a vibrant, international team of 23 nationalities who’ve got your back
• Stay covered with additional private health insurance
• Receive monthly food vouchers as part of your benefits package
• Enjoy exclusive perks & discounts – from Multisport cards to top retailers
• Benefit from special rates on our banking products
• Work in the heart of Sofia – steps away from National Palace of Culture and South Park
• Bring your furry friend to work – because every office is better with paws

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 3 employer to work for in Bulgaria according tо WhereWeWork

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.