Distribution Admin Manager
Job description
You will provide administrative support for distribution and user-growth operations. You will manage distributor administration, supplies, dashboards, reports, payroll files, contracts, interim-firm coordination, technical issue follow-up, and training arrangements. You will also identify data inconsistencies and support field teams with required materials and access.
Responsibilities
- Support user growth and distribution teams
- Ensure distributors are recruited and managed according to internal policies
- Request, dispatch, and track distribution supplies
- Serve as an administrative contact for interim firms and distributors
- Develop performance-monitoring dashboards
- Produce weekly and monthly reports
- Identify operational-data inconsistencies
- Activate and deactivate distributors
- Verify distributor attendance
- Share distributor performance with supervisors
- Calculate bonuses and prepare payment files
- Manage interim-firm partner relationships, invoices, and payment recharges
- Maintain distributor contracts and timely payments
- Troubleshoot distributor technical issues
- Support recruitment and training arrangements
- Coordinate alignment sessions and priority follow-up
- Manage distributor access to relevant platforms
- Dispatch and track stationery and merchandising materials
- Track client issues and collect data from new sign-ups
- Train field teams on distribution administration
Requirements
- 3+ years of administrative operations experience in payroll, performance, or training
- Fluency in French and a local language
- Completed university degree
- Administration or HR/payroll experience
- Note-taking skills
- Spreadsheet skills
- Google Maps experience
- Organizational skills
- Communication skills
Benefits
- Health insurance premiums fully paid for employees and dependents
- 26 weeks of parental leave for mothers
- 4 weeks of parental leave for fathers
- Subsidized childcare after parental leave
- Subsidized gym memberships and fitness classes
- Airtime reimbursement
- Free food
Skills mentioned
We're on a mission to make Africa the first cashless continent. On a continent where over half the population has no bank account, Wave is building the first modern financial network — no account fees, instantly available, and accepted everywhere! We're building life-changing financial infrastructure. When mobile money succeeded in Kenya, it lifted about a million people out of poverty. And yet, over 10 years later, most Africans still lack access to affordable ways to save, transfer or borrow the money they need to build businesses or provide for their families. Wave is solving this problem by using technology to build a radically inclusive and extremely affordable financial network. Every day here brings more “firsts” as our users build the economy of tomorrow. Our co-founders, Drew Durbin and Lincoln Quirk, met as hallmates freshman year. They became friends over a shared love of building simple products that make a social impact. First, they built Sendwave, now the largest digital remittance company to Africa. Next, they turned their attention to Wave with the mission to bring digital finance to everyone in Africa. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote D'Ivoire. Now, we have millions of users and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in. We're a fully remote team so you can work on a life-changing mission from anywhere in the world. We maximize our rate of learning. We're always iterating on our personal goals and habits to become more effective and happier. Most importantly, we do this fast. The faster we run these loops—as a company and individuals—the faster we'll achieve our mission.
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