Operations & Growth Manager

We are looking for an Operations & Growth Manager to join our team and play an important role in the next stage of our growth. We are looking for someone who wants to understand how a growing consumer brand works from the inside and become involved across multiple areas of the business—from operations and retail to marketing, business development, data, systems, and growth.

The Role

As Operations & Growth Manager, you will help manage the day-to-day execution of the business while also working on projects that contribute directly to the company’s growth.

Your responsibilities will span five main areas:

· Operations & Execution — approximately 30%

· New Business Development — approximately 20%

· Marketing & Brand Growth — approximately 20%

· Business Intelligence & Analysis — approximately 20%

· Processes, Systems & Automation — approximately 10%

The exact balance may evolve as the company grows. This is a role for someone who is comfortable switching between execution and strategy.

What You'll Work On:

Operations & Retail Execution

You will help make sure the operational side runs accurately and efficiently.

This may include:

· Managing and tracking purchase orders.

· Monitoring inventory levels and availability.

· Coordinating retailer orders.

· Communicating with warehouses and logistics partners.

· Following shipments and resolving delivery issues.

· Managing Amazon inventory and operational requirements.

· Supporting retailer compliance.

· Coordinating invoices and documentation.

· Communicating with customers, suppliers, retailers, warehouses, and external partners.

· Identifying potential inventory shortages before they become problems.

· Making sure deadlines and retailer requirements are met.

· Improving operational accuracy.

· Helping reduce preventable errors.

· Creating better visibility into what is happening across the business.

Business Development & Retail Growth

You will also help identify and develop new commercial opportunities.

This may include:

· Researching prospective retailers.

· Identifying distributors and brokers.

· Finding potential strategic partners.

· Building lists of prospective accounts.

· Conducting initial outreach.

· Following up with prospective customers.

· Preparing presentations and sales materials.

· Coordinating product samples.

· Preparing pricing and product information.

· Supporting negotiations.

· Helping onboard new accounts.

· Researching new retail channels.

· Identifying geographic expansion opportunities.

· Helping grow relationships with existing accounts.

Marketing & Brand Growth

You will participate in initiatives designed to increase awareness, trial, engagement, and repeat purchase.

Projects may include:

· Influencer partnerships.

· Creator collaborations.

· Social media initiatives.

· Retail marketing programs.

· Product sampling.

· In-store activations.

· Tastings.

· Amazon marketing.

· Brand partnerships.

· Promotional campaigns.

· LinkedIn and social content planning.

· Retailer-specific marketing programs.

· Coordinating marketing assets.

· Tracking campaign results.

· Identifying new ways to introduce consumers.

Business Intelligence & Analytics

As we grow, data will become increasingly important to how we make decisions. You will help organize information and transform it into useful insights.

This may include:

· Building dashboards.

· Tracking sales performance.

· Analyzing inventory.

· Reviewing Amazon performance.

· Monitoring retail sell-through.

· Comparing retailer performance.

· Tracking marketing results.

· Identifying patterns and trends.

· Detecting potential risks.

· Finding opportunities hidden in the data.

· Preparing reports for company leadership.

· Turning information into actionable recommendations.

Systems, Processes & Automation

We are building for the next stage of growth. That means improving not only what we do, but how we do it. You will help us create systems that make the business easier to operate and scale.

Projects may include:

· Creating Standard Operating Procedures (SOPs).

· Documenting recurring processes.

· Building internal templates.

· Improving information organization.

· Identifying repetitive manual work.

· Finding opportunities for automation.

· Implementing AI tools where useful.

· Creating dashboards and internal tools.

· Developing processes that can eventually be delegated.

· Helping create more scalable operating systems.

Preferred Background

· A strong candidate may have experience or education in areas such as:

· Business Administration

· International Business

· Operations

· Supply Chain

· Marketing

· Business Development

· Retail

· Consumer Packaged Goods (CPG)

· E-commerce

· Entrepreneurship

· Analytics

Experience working with food, retail, Amazon, consumer products, logistics, distributors, brokers, or growing companies is a plus. Strong Excel / Google Sheets skills are highly valuable. Experience with tools such as Amazon Seller Central, Notion, Canva, CRM platforms, dashboards, AI tools, or automation platforms is also a plus.

English is required. Spanish is highly valuable.