Lead Assistant Manager
location_onBengaluru, Karnataka, Indiascheduleavant-hier
sync_altMode de travail:Hybride
trending_upNiveau d’expérience:Lead
historyExpérience minimale:9+ ans
schoolFormation:Licence
Description du poste
- Lead end-to-end billing operations and deliver agreed KPIs, controls and customer outcomes.
- Manage team capacity, performance, cross-training, succession and engagement.
- Own escalations, ageing actions, governance inputs and corrective-action closure.
- Review high-risk transactions, reconciliations, exceptions and month-end deliverables.
- Partner with stakeholders to standardize processes and improve upstream data quality.
- Drive automation, analytics and continuous-improvement initiatives.
Ensure SOP, business continuity, audit and compliance readiness.
- Lead end-to-end billing operations and deliver agreed KPIs, controls and customer outcomes.
- Manage team capacity, performance, cross-training, succession and engagement.
- Own escalations, ageing actions, governance inputs and corrective-action closure.
- Review high-risk transactions, reconciliations, exceptions and month-end deliverables.
- Partner with stakeholders to standardize processes and improve upstream data quality.
- Drive automation, analytics and continuous-improvement initiatives.
Ensure SOP, business continuity, audit and compliance readiness.
Bachelor or Master degree - 9-12 years of relevant AR / billing experience.
Compétences mentionnées
Postuler à ce poste
Use the application link supplied with this listing to apply to EXL. Check the destination before entering personal information.