Sr. Recruiter

Join the Legacy of Innovation with FCI-CCM:

Backed by a legacy of innovation since 1959, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs. By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help organizations adapt to an increasingly digital world.

Today, FCI continues that legacy through its flagship platform, VARTA, an Insights-Led Customer Communications Platform that empowers organizations to unify customer intelligence, communication workflows, behavioral signals, and engagement orchestration to deliver intelligent, personalized, and real-time customer experiences.

Broad Function:

The Senior Recruiter will own end-to-end recruitment for us, from requirement intake and sourcing through assessment coordination, offer closure, pre-joining engagement, and confirmed joining. The role requires strong stakeholder partnership, disciplined use of Zoho ATS, and excellent written and spoken English to deliver a clear, professional candidate experience.

Roles and Responsibilities (not limited to):

• Partner with stakeholders to clarify each hiring requirement, including role outcomes, essential skills, evaluation criteria, priorities, and realistic timelines.
• Own the complete recruitment lifecycle: requisition intake, job posting, sourcing, application review, initial screening, interview coordination, feedback follow-up, offer management, pre-joining engagement, and joining closure.
• Develop sourcing strategies suited to a startup SaaS environment and build relevant talent pipelines through appropriate channels and direct outreach.
• Screen candidates for role-relevant capability, experience, communication, motivation, and fit with the confirmed requirements.
• Maintain accurate and timely candidate, requisition, interview, offer, and joining records in Zoho ATS.
• Coordinate interviews efficiently, communicate expectations clearly, and ensure feedback and decisions are captured promptly.
• Partner with stakeholders on evidence-based shortlisting and hiring decisions while constructively challenging unclear or inconsistent criteria.
• Manage candidate communication in excellent English across written and verbal touchpoints, providing a responsive and respectful experience.
• Support offer closure and candidate engagement through the notice period, identify joining risks early, and take appropriate follow-up action.
• Track recruitment progress and funnel indicators, identify bottlenecks, and communicate concise status updates and recommended actions.
• Handle candidate information responsibly and maintain confidentiality throughout the recruitment process.
• Continuously improve sourcing, assessment coordination, ATS usage, and recruitment workflows based on hiring outcomes and stakeholder feedback.

Requirements

Desired Qualifications & Experience:

• More than 3 years of recruitment experience.
• Demonstrated recruitment experience in a startup SaaS company environment.
• Clear, hands-on understanding of end-to-end recruitment through candidate joining.
• Practical working knowledge of Zoho ATS, including accurate pipeline and candidate-stage management.
• Excellent spoken and written English.
• Evidence of effective sourcing, structured screening, interview coordination, stakeholder management, offer closure, and pre-joining follow-up.
• Ability to manage multiple active requirements and shifting priorities with ownership, organization, and attention to detail.
• Ability to use recruitment data and funnel observations to communicate progress and improve outcomes.
• Education requirement: MBA in HR

Benefits

• Cashless medical insurance for employees, spouses, and children

Accidental insurance coverage

Life insurance coverage

Retirement benefits including Provident Fund (PF) and Gratuity

ESI*

Complementary meal coupons

Company-paid transportation

Sodexo benefits for income tax savings

Paternity & Maternity Leave Benefit

National Pension Saving

EL encashment

Sick Leave