Associate, HR, Field & Retail
The HR Associate will be responsible for delivering quality HR support across their function, working closely with functional leaders, managers and employees as well as OneSource and HR Centers of Excellence.
HR Connect Transactions and Administration: Create and maintain work structures and job strings for client groups, ensure data accuracy for client groups, act as a point of contact for people managers as it relates to various processes including: documents required for new hires, job data changes, data corrections, and separations that are unable to be processed in MSS. Partner with the Disability Management for all leave of absence requests, short term/long term disability, and workers compensation claims. Ensure all data is updated to follow changes to the employee lifecycle. Complete new hire paperwork and conduct onboarding meetings for new employees to ensure a seamless onboarding experience. Strong attention to detail/focus on data validity in all day to day transactions and review of employee records.
Policy compliance and governance: Track issues and propose proactive solutions to an existing challenge. Payroll not being administered appropriately, LOA process, parental leave fund, leveraging HR Connect reports, vacation/sick time usage, update and distribute the job titles and job strings to managers so correct information is utilized to hire into Taleo/HRConnect (check Taleo process for confirmation) Perform audits on employee information to ensure records are updated correctly and to ensure data integrity in HR Connect.
OneSource: Ownership for all OneSource transactions. As the HR approver your responsibility will be to ensure accuracy of a transactions submitted by Field Population. Focus on data and process, to ensure that the data going into the system will be accurate and adheres to company processes (ex: salary approvals). Decide whether to approve, return to manager for correction or escalate transaction. Provide feedback to managers and training where needed. Manage all feedback/escalations with HR connect group and track to ensure timely resolution of all issues.
Goal is to become a Super User with ability to train others on OneSource and partner with OneSource on current challenges or looming issues.
Employee Relations: Guide employees and managers through employee relations issues. Guide managers through performance management and performance improvement planning process – including verbal and written – in order to reach appropriate resolutions, and demonstrate success in managing complex employee relations issues. Manages intake of hotline calls.
Employee Life Cycle Maintenance: Support employees and the hiring managers from onboarding, through the employee lifecycle, including promotions, adjustments, lateral changes, ER, leaves, change management, and separations (voluntary and involuntary).
Recruitment and Recruitment operations: Act as a liaison with the Talent Acquisition team as it relates to open position reporting, headcount control, recruitment, creating job requisitions and posting positions in Taleo.
Performance Management and compensation processes: Support the performance development plan process. Includes assistance with drafting communications to client groups, entering employee information for PDP rating, bonus and IP rating into HR Connect Rewards (compensation system), tracking and maintaining records of PDP forms to ensure all signatures for each review and all reviews are received to ensure compliance, audit of data for accuracy, distributing merit, bonus and equity information to appropriate managers (for PDP process) and managing fiscal and calendar year bonus processes. Promotions and adjustments - Work with recommending managers, finance and compensation leaders to determine adjustments and promotions in accordance with company policy and standardized procedures.
- 2+ years of experience
- Excellent organizational and multi-tasking skills
- Ability to prioritize and manage multiple projects from end to end
- General analytic and problem solving skills
- High attention to detail
- Strong interpersonal communication
- Pro-active and responsive
- Ability to work in ambiguous circumstances at times
- Maintain confidential information
Intermediate Excel experience
Job: Human Resources
Primary Location: Americas-US-CA-Los Angeles
Job Type: Standard
Shift: 1st (Day) Shift
Job Number: 1928168
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]
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