City of Tucson - Tucson, AZ 85701
$47,486 - $83,554 a yearFull-time

The City of Tucson is seeking a highly motivated Benefits Analyst to join our Business Services Department Benefits Division. This position provides support for the City's insurance and wellness programs to 8,000+ combined active employees and retirees. The successful candidate will provide outstanding service in a fast-paced, high-volume environment to internal customers (colleagues, employees, retirees) and external partners. This position requires considerable technical skills, flexibility, eagerness, and aptitude to learn quickly. The position will conduct enrollment events for new hires, separations, and changes throughout the year. It will assist with audits, reporting, and compliance-related activities. It will conduct meetings, prepare written and graphic communications, and respond to customer service requests.

The City of Tucson offers a wide range of generous benefits for eligible employees. Some of those benefits include:
  • Medical: Choice between a high deductible plan (HSA or HRA), or Network plan
  • Dental: Choice between a national dental PPO and a local dental HMO
  • Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK
  • Life: City-paid coverage for you & dependents, plus option to buy more
  • Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability
  • Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned
  • Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars
  • Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, and more
Your Security and Future
  • Pension: Generous pension plans that help both civilian and public safety employees retire more comfortably
  • Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan
  • Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree
  • Back-Up Care: Care for your loved ones when your regular care is unavailable
Your Peace of Mind
  • Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA
  • Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays)
  • Employee Discounts: Generous discounts, ranging from car rentals to computers, gifts to groceries, electronics to entertainment
  • Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving
For a full description of benefits offered to eligible employees, or to inquire further about the City of Tucson's benefits options, please visit: General Description

This position provides operational support for the City's insurance and wellness programming by working in multiple systems and programs, including Workday, Microsoft Office 365 (Word, Excel, Powerpoint, Teams), and a variety of vendor employer portals. The position involves reviewing and processing requests and documents relating to daily benefit operations. Although the Essential Functions list recruitment duties, this position is not a recruitment position. This position provides benefits-related service and support.

Essential Functions Conducts recruitment and selection processes by discussing staffing needs with departments.
Performs job analysis, prepares job announcements, and updates job descriptions. Develops and implements applicant screening and selection devices; analyzes and evaluates applications and resumes; oversees interview panels and conducts reference checks.

Researches applicant and employee complaints by assisting the Lead HR Analyst with all workforce/HR matters including recruitment, problem solving and critical thinking.

Ability to effectively organize multiple projects, establishes priorities to achieve the goals of the team and customers and meet short deadlines.

Performs data entry of personnel actions.

Develops advertisements, and methods of examination by analyzing job data, job specifications and minimum qualifications.

Answers questions and provides guidance and assistance to applicants and department hiring personnel.

Assists with development of employment exams.

Reviews selection interview questions for appropriateness to assist department hiring managers and provides feedback.

Interprets policies, Civil Service Rules and employment laws. Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 1 year of experience in human resources management

An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this position may be considered.

Preferred Qualifications

  • Prior benefits administration experience
  • Demonstrated knowledge of HR, Benefits, and applicable federal and state laws and regulations
  • Expertise in Microsoft Excel and Word
  • Experience with Workday or similar software
  • Experience in handling sensitive, confidential information

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board interview.

  • Virtual Oral Board Interviews will be held December 06 , 2022

An applicant's placement on the list will be based on their final score which will be calculated as:

  • 20% of your rating for Training and Experience
  • 80% of your Oral Board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you may bring a copy of your documentation on the date of your oral board interview. The DD214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email [email protected] at least 48 hours prior to the evaluation.


Communication throughout this process will be sent via email exclusively so please ensure your browser accepts emails from [email protected] and check your email account regularly. Failure to respond or follow instructions will result in disqualification. All email inquiries should be directed to [email protected]

Pre-Employment Medical Testing Requirements None

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
Other jobs you may like