Customer Experience Specialist, Seasonal

Best Buy - Mission Viejo, CA


**Job Title:**

Customer Experience Specialist, Seasonal

**Job Category:**

Store Associates

**Location Number:**

000101-Mission Viejo-Store

**Job Description:**

As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist, you will be responsible for creating an engaging, fun, and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.

Key Responsibilities:

+ Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying making sure every customer goes away feeling excited about the next step in their technology journey.

+ Accurately processes transactions associated with both in-store purchases and online order pick-ups.

+ Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience.

+ Stays up to date on Best Buy products and in-store service offerings and provides complete solutions to customers during each transaction.

+ Maintains a clean, well-stocked and inviting store appearance in all areas.

+ Receive and organize online orders for efficient customer pick-up.

**Basic Qualifications:**

+ Ability to work successfully as part of a team

+ Ability to work a flexible schedule inclusive of holidays, nights and weekends

+ Strong ability to prioritize and multi-task in a fast-paced environment

**Preferred Qualifications:**

+ Prior experience working in customer service, sales or related fields

**Req #:**


**Address Line 1:**

25422 EL PASEO


Mission Viejo





**Job Level:**

Entry Level

**Employment Category:**

Occasional Seasonal


Best Buy

**About Us:**

**Best Buy Company and its Family of Brands**

Best Buy is the worlds largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun whether online, via mobile device or in our stores.

**Additional Job Information:**

**Join our team!**

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

**Ready? Let's do this!**

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook at , or Twitter at .

**Search Categories:**

Retail Jobs, Seasonal Hiring

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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