Processor Trainee

The Processor Trainee sorts, processes, and stocks softline and hardline goods. This position prices and tags items to achieve highest dollar return and assumes responsibility for quality of donations processed. Processor Trainees will be assigned as Softline or Hardline specialists and must successfully complete a 6 week introductory period in order to be considered for advancement to the Processor position. The position is a member of the Retail Team.

Specific Duties

• Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
• Responsible to process all incoming softline and hardline goods as assigned, including clothing, household, and furniture items. Maintains high quality in processing goods.
• Generates a minimum of $8,000.00 in store sales from items processed during every two week production period in order to successfully complete training.
• Maintains accurate and consistent prices for selected items or housewares. Empties containers and separates acceptable clothing, wares, collectables/antiques, and bin items.
• Will receive cross-training as Barcoder and Donation-Utility Associate to promote individual employee growth and maintain company productivity. If working at Benigno Retail Operations Center, will receive cross-training as Barcoder, Material Handler, Baler, and Warehouse Helper.
• Stocking sales floor as assigned.
• Keeps work area and surrounding area neat, clean, and orderly.
• Follows all customer service guidelines; strives to provide exceptional customer service at all times.
• Assist customers/donors as required, including accepting donations and selling merchandise.
• Regular attendance is required.
• All other duties as assigned.

• Customer Service – Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• Honesty/Integrity – Ability to be truthful and be seen as credible in the workplace.
• Sound and Timely decisions – Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.
• Reliability – The trait of being dependable and trustworthy.
• Enthusiastic – Ability to bring energy to the performance of a task.
• Accuracy – Ability to perform work accurately and thoroughly.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
• Physical Demands and Work Environment
• Ability to be flexible and assist other areas of the store when needed.
• Vision corrected to within normal limits.
• Ability to work well in a hectic work environment with occasional periods of high stress.