Receptionist - Culver City, CA

Overview:[ Drybar is a blowdry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.
We are growing faster than ever and fiercely recruiting amazing receptionists. At Drybar, our receptionists are called Bartenders because that’s what they do – they tend to the social experience of our bar atmosphere.
So here’s our question for you. Do you hold the power to…
…make anyone smile?
…befriend strangers?
…turn around a customer experience?
…remember names and faces?
…do five things at one time?
Then we wanna meet you!
Before you introduce yourself, check out what we're all about here:
]Responsibilities:

• Greet clients with a warm and friendly welcome
• Check clients in and out through Booker
• Maintain highest degree of ethics when handling client payments and stylist tips/commissions
• Troubleshoot any Booker issues and make changes to Client Profiles when needed
• Manage Skype communication with Customer Service team and ensure all Skype messages are answered in a timely fashion
• Elevate scheduling concerns to Customer Service team when necessary
• Check notes section of Booker for any special client requests
• Manage shop flow including pairing clients with stylists and managing break schedule for stylists in the absence of or by request of the Shop Manager
• Serve complimentary beverages to our guests
• Maintain shop cleanliness
• Restock retail displays and maintain display cleanliness
• Merchandising and inventory projects as assigned
• Provide exceptional service
• Tend to the social experience of our bar like atmosphere
• Maintain clear communication with Shop Management about overall shop operations
• Sell products, tools, and memberships
• Other duties and projects as assigned

• 1+ years’ experience in a fast paced, customer centric environment
• Previous salon/spa experience preferred but not required
• Strong communication skills
• Team work oriented mindset with a “can do” attitude
• Ability to work at a sustained, fast pace
• Excellent problem solving and trouble shooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Drybar follows all applicable federal, state and local laws in regards to background checks.