Receptionist/Office Assistant

Devina Patel, O.D., LLC - East Windsor, CT 06088
From $14 an hour

OD RECEPTIONIST/TECH - JOB DESCRIPTION

POSITION: Optometric Receptionist/Technician

JOB SUMMARY: To perform any and all tasks required to facilitate optimal patient care while maintaining good flow in order to help the doctor successfully complete the patient encounter and instill confidence in patients to return for future visits. To demonstrate basic reception and technician skills. *Technician skills can be taught if a candidate is willing to be trained.

EDUCATION & EXPERIENCE:

  • High school diploma or equivalent preferred
  • Some experience as a technician in a healthcare position - strongly recommended & highly preferred

ESSENTIAL SKILLS & ABILITIES:

  • Organization
  • Moderate computer skills
  • Personable
  • Quick Learner***
  • Resourceful/Multitasker***

RESPONSIBILITIES:

  • Successfully book patient appointments with all necessary information
  • Screen entering patients with COVID Questionnaire & take non-contact temperatures on all patients entering office
  • Triage emergency patients
  • Confirm appointments 1-2 days prior
  • Call and/or look up insurance information and coverage for patients prior to their confirmed appointments***
  • Check-in patients, scan forms into electronic health record (EHR)
  • Pre-test patients/explain purpose of each test: Autorefractor, NCT, Color Vision, Fundus Photography
  • Collect payments, make follow-up visits for patients
  • Transition care of patient to Optical for help with eyewear
  • Communicate patient concerns/office issues with doctor
  • Assist in inventory and ordering of supplies as needed
  • Basic cleaning of office spaces, trash removal, disinfecting, complying with all current COVID protocols

Updated 9/18/2020

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
As an Optometric/Medical Practice, we have always stressed the importance of routine hygiene even in pre-COVID times. Now we are doubly enforcing those same protocols with additional screening questionnaires, temp checks & social distancing measures.

Experience:

  • Receptionist: 1 year (Preferred)

Location:

  • East Windsor, CT (Required)

Hours per week:

  • 20-29
  • 30-39

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • Open to applicants who do not have a college diploma

Work Remotely:

  • No
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