Virtual Office Assistant

Answer Aide Llc - Remote

Job details Salary $13 - $15 an hour Job Type Full-time Part-time Full Job Description

AnswerAide is looking to hire a friendly and helpful full-time Virtual Office Assistant. Do you enjoy helping people? Can you provide quality customer service? Do you want to work for a supportive and growing company? If so, please read on!

This remote Virtual Assistant position earns a competitive wage of $13-$15/hour, depending on experience. We provide great benefits and perks, including medical, dental, vision, paid time off (PTO). If this sounds like the right opportunity for you, apply today!

A DAY IN THE LIFE OF A DEDICATED VIRTUAL ASSISTANT

As an Office Assistant, you are often the first point of contact for our landscaping and lawn care companies. Your main tasks include:

  • Assist customers and prospects via phone, chat, and email
  • Dispatch (route) crews daily, within a CRM, such as Service Autopilot
  • Review invoices that are generated automatically and email them to the customers

WORK SCHEDULE FOR A VIRTUAL OFFICE ASSISTANT

This remote customer service position typically works standard office hours, Monday through Friday.

Location:

Fully Remote: Work from Home, or from our office which is located at 4475 US-1 S, St. Augustine, FL 32086

QUALIFICATIONS FOR THE DEDICATED VIRTUAL ASSISTANT POSITION

  • A resident of Florida, Virginia, Texas, New York, or Nevada
  • High school diploma or GED
  • 1+ years of customer service experience
  • Previous virtual call center experience or applicable retail customer service experience
  • Ability to provide an in-home office environment away from the normal living space
  • Ability to type at least 35 words per minute, with very few errors, while interacting with customers
  • Experience with computer setup and overall computer literacy
  • A computer that has 4+ GB of ram and a USB headset
  • A high-Speed internet connection with 25+ Mbps

Experience working with Service Autopilot, or experience in the landscaping industry is a plus. Do you have excellent spelling and grammar skills? Are you able to troubleshoot issues and find appropriate resolutions while maintaining empathy and professionalism? Can you work in a fast-paced environment while managing multiple computer programs across multiple screens? If yes, you might just be perfect for this remote CSR position!

Apply
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]