Company Description
About Us
At Story Lane Box, we believe that every business has a story worth telling. Our mission is to help companies unlock their full potential through strategic business solutions, thoughtful brand development, and innovative growth strategies. We partner with clients to craft tailored roadmaps that drive results, build stronger customer relationships, and create lasting impact in the marketplace.
Job Description
Job Description
We are seeking a highly organized and relationship-driven Account Manager Liaison to act as a key communication bridge between our clients and internal teams. This role involves managing client expectations, ensuring the smooth delivery of projects, and maintaining strong, productive partnerships. The ideal candidate is a skilled communicator who understands client needs and ensures their successful execution through collaborative coordination.
Responsibilities
Serve as the main point of contact between clients and internal departments
Develop and maintain strong, long-term client relationships
Understand client objectives and translate them into actionable internal plans
Monitor project timelines, deliverables, and performance metrics
Address client issues with professionalism and prompt resolution
Coordinate internal team efforts to meet client expectations
Track and report on account performance and client satisfaction
Provide regular updates and strategic recommendations to clients
Collaborate with sales and strategy teams to support business growth
Additional Information
Benefits
Competitive salary: $60,000 - $67,000 annually
Opportunities for professional development and career growth
Supportive and collaborative team environment
Comprehensive health, dental, and vision insurance
Paid time off and company holidays
Retirement plan options
