Description
About the company
Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing).
About the Role
This Administrative Assistant role requires an individual who is great with people, able to multi-task and simultaneously tend to multiple timelines & deadlines, detail-oriented and has an entrepreneurial spirit. S/he will be responsible for providing daily administrative and reception support to ensure efficient operations for the company. This individual embraces and supports our in-person/on-site work culture and embodies our company values of Ownership, Collaboration and Respect.
What you can do for us:
· Manage and process new customer account, update and web access requests for the Customer Service Dept.
· Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
· Contributes to team effort by accomplishing related results as needed.
· Sort and distribute incoming mail by department and category.
· Order and restock office supplies.
· Preparing outgoing catalogs and packages for shipment.
· Ensuring proper labeling and packaging for outgoing post.
· Assisting with onboarding new sales rep and kits.
· Serves visitors by greeting, welcoming, and directing them appropriately.
· Notifies company personnel of visitor arrival.
· Informs visitors by answering or referring inquiries.
· Maintains security by following procedures, monitoring guest book, and issuing visitor badges.
· Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
· Keeping an inventory of mailing supplies, such as envelopes and stamps and managing re-orders, and storage room.
What we can do for you:
· Play a pivotal role in our company’s transformation and growth
· Maintain work/life balance with day shift work schedules and no weekends, in a wholesale distribution business (no manufacturing)
· Align with a growing company that operates in the luxury market
· Provide training and career development opportunities
· Offer 3 weeks paid time off and 6 paid holidays per service year
· Enjoy a high-paced and collaborative work environment
· Receive up to 6% 401k employer contributions
· Participate in competitive benefits and incentivizing programs
Requirements
· Previous experience in a support role or Office Assistant experience preferred
· Excellent time management skills and ability to multi-task and prioritize work
· Attention to detail and problem solving skills
· Excellent written and verbal communication skills
· University/college degree is preferred
· Familiarity with phone systems
· Proficiency with Microsoft products including Word, Excel and Outlook
· Able to move/lift up to 30 lbs with assistance as needed
· Outstanding organizational and time management skills.
Physical Requirements:
The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.
· While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
· The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
· Ability to work in open environment with fluctuating temperatures and standard lighting.
· Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
· Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Compensation
Starting base pay: $19.50 - $21.00 per hour. Exact compensation may vary based on skills, experience, and location.
